Eileen Lim Email & Phone Number

Feb’21 to Present – NUS Graduate School- Review and streamline academic processes to generate work efficiency- Assist in digitalisation and automation of manual and tedious processes- Work with IT colleagues to roll out new system and/or enhanced existing system for work efficiency. - Handles the research progress report portfolio- Address queries from Faculties/Schools and students relating to PhD programmes and processes

Organisational Excellence Transformation Unit- Review academic processes with various stakeholders- Propose areas of processes to streamline- Work on possible automation of processes- Projects covered include Examination review, Internship System Centralisation, One App for students, Student Exchange Programme, PhD Student Lifecyle.

Department of Mechanical Engineering- Lead a team of 3 Management Assistant Officers (MAO) and 1 Assistant Manager in overseeing and providing administrative support to the Undergraduate Programme in the Department of Mechanical Engineering; ensuring smooth running of all administrative and logistical matters tied to the programme operations and attending to all students’ enquiries pertaining to Undergraduate Programme.- Portfolios include ensuring Engineering Accreditation Board… Show more Department of Mechanical Engineering- Lead a team of 3 Management Assistant Officers (MAO) and 1 Assistant Manager in overseeing and providing administrative support to the Undergraduate Programme in the Department of Mechanical Engineering; ensuring smooth running of all administrative and logistical matters tied to the programme operations and attending to all students’ enquiries pertaining to Undergraduate Programme.- Portfolios include ensuring Engineering Accreditation Board (EAB) requirements are fulfilled; manage timetabling, module registration and appeals; admission, streaming and curriculum matters, special programmes such as double degree and student exchange; running of examination reports and checks, provide guidance to new colleagues and briefing them on the scope of work and various policies. Show less

Department of Mechanical Engineering- Lead a team of 3 Management Assistant Officers (MAO) in overseeing and providing administrative support to the Undergraduate Programme in the Department of Mechanical Engineering; ensuring smooth running of all administrative and logistical matters tied to the programme operations and attending to all students’ enquiries pertaining to Undergraduate Programme.

Site Managed: St. Regis Residences Singapore (173 units)Prior to Temporary Occupational Permit- Prepare estimated expenditure in maintaining the limited common areas and services in the estate and submit application of maintenance charges to Building Of Commissioner for approval- Liaise with supplier in the design and procurement of the various handover collaterals (eg. Key box, nickel key tags, gift box and folders etc.) - Takeover of the common properties and residential… Show more Site Managed: St. Regis Residences Singapore (173 units)Prior to Temporary Occupational Permit- Prepare estimated expenditure in maintaining the limited common areas and services in the estate and submit application of maintenance charges to Building Of Commissioner for approval- Liaise with supplier in the design and procurement of the various handover collaterals (eg. Key box, nickel key tags, gift box and folders etc.) - Takeover of the common properties and residential units from project team including procurement of necessary fittings, furniture and setting up of the site officeFrom Obtaining Temporary Occupational Permit Onwards - Lead a team of 3 (Property Executive, Building Supervisor and Administrative Officer) in managing the entire estate, ensuring the daily administrative details are properly carried out and the estate maintained properly- Attend to residents’ enquires with the aim to resolve problems/needs promptly- Identify defects/design issues within the common areas and highlight to Project Team and Consultants for rectification and solutions- Coordinate with contractors and quality inspectors in getting the internal units’ defects rectified within the time frame stipulated in the Sales & Purchaser Agreement Show less

Site Managed: Cote d’Azur (613 units) - Lead a team of 4 (Assistant Condominium Manager, Administrative Assistant and 2 Technicians) in managing the estate, ensuring the daily administrative details are properly carried out and estate maintained properly- Ensure the income and management fund received are properly recorded and submitted to the Accounts Department - Arrange, attend and record minutes for monthly council meetings and annual general meeting- Advise the Council on… Show more Site Managed: Cote d’Azur (613 units) - Lead a team of 4 (Assistant Condominium Manager, Administrative Assistant and 2 Technicians) in managing the estate, ensuring the daily administrative details are properly carried out and estate maintained properly- Ensure the income and management fund received are properly recorded and submitted to the Accounts Department - Arrange, attend and record minutes for monthly council meetings and annual general meeting- Advise the Council on rules governing the BMSMA and implementation of certain by-laws- Identify areas of improvement / renovation / up-grading works to be carried out to the estate- Identify defects/design issues within the common areas with the intention to pursue with Developer- Manage the estate, ensuring the vicinity is properly maintain and well kept- Attend to residents’ enquiries with the aim to resolve problems/needs faced by residents- Coordinate with the security personnel, cleaners & landscape contractors to ensure that works are carried out promptly and systematically Show less

Department of Mechanical Engineering- Lead a team of 3 Management Assistant Officers (MAO) in overseeing and providing administrative support to the Undergraduate Programme in the Department of Mechanical Engineering; ensuring smooth running of all administrative and logistical matters tied to the programme operations and attending to all students’ enquiries pertaining to Undergraduate Programme.

- Manage the common facilities of the estate- Liaise with various contractors (security guards, electricians, gardeners, pool maintenance) in ensuring the estate is well kept- Attending council meetings and minutes taking

Site Managed: (a) Defects Liability Period Projectsi) Sunhaven: From Oct’02 to April’04 (295 units)ii) The Loft: From July’02 to Oct’02 (77 units)iii) Clearwater: From Sept’01 to Feb’02 (420 units)iv) Melrose: From April’01 to Aug’01 (170 units)v) Woodsvale: From Aug’00 to April’01 (696 units)vi) Hillbrooks: From April’99 to Aug’00 (299 units)(b) Post Defects Liability Period Projectsi) The Loft : From June’03 to April’04ii) Eastvale &… Show more Site Managed: (a) Defects Liability Period Projectsi) Sunhaven: From Oct’02 to April’04 (295 units)ii) The Loft: From July’02 to Oct’02 (77 units)iii) Clearwater: From Sept’01 to Feb’02 (420 units)iv) Melrose: From April’01 to Aug’01 (170 units)v) Woodsvale: From Aug’00 to April’01 (696 units)vi) Hillbrooks: From April’99 to Aug’00 (299 units)(b) Post Defects Liability Period Projectsi) The Loft : From June’03 to April’04ii) Eastvale & Westmere : From May’01 to Jul’01iii) Hillbrooks : From May’01 to Sept’01- Lead a team in handing over of vacant possession to purchasers- Setup site offices and filing system- Attend to purchasers’ needs / enquiries and rectification of items with a positive view of rectifying them expeditiously- Coordinate with the Clerk-of-works & contractors to complete the rectification works within the time frame specified in the Sales & Purchase agreement- Engage in decision making of possible solutions for the problems encountered in the projects (Seepages; leakages; electrical issues etc)- Attend site meetings with the Project Team, Architect, Consultants & Contractors to discuss and resolve difficult issues- Maintain the projects and effectively execute service recovery and win over difficult purchasers Show less