Eileen Potter Email & Phone Number

Dublin, County Dublin, Ireland

answering phone calls, scheduling appointments, and maintaining office records. Working with Spreadsheets to maintain statistics for the department , filing documents into patient charts

• Currently working in the Urology department in Connolly Hospital Dublin.• I provided clerical support service to patients and Clinicians in the Urology Department. I have dealt with patient queries in a professional and sensitive manner. • My key responsibilities are preparing the charts for the Urology clinics, dealing with patient and clinician queries via email and phone. • I help in the smooth running of the department. I have become familiar with their Clinical systems that hold the patient data, IPMS and NIMIS. • Key member of the Cyber Project to upload patient data from the Emergency Department on to their Clinical Database (Symphony).

• Answered and directed calls. • Filling and scanning of Documents.• Set up meeting rooms and organise meetings.

Dublin 16, Ireland

Part of the Production Support team that analyse and design solutions to improve systems and procedures and investigate and resolve issues.• Worked on various projects within the Life & Pensions division of the company on Life/MVS system running on IBM mainframe. (COBOL, DB2, SQL, JCL, , TSO/ISPF, Fileaid, CICS)•I was the Analyst Programmer with responsibility for Completion of tasks within agreed timeframes.• I worked on the migration project with responsibility for requirements analysis, solution design, technical specifications, coding, unit test plans, UAT support, implementation planning and final implementation.• Developer in ISIS Papyrus application, used to design and produce printed and documents taking input data from various source systems.

Dublin City, County Dublin, Ireland

I worked on numerous projects in System Dynamic, Computer Programmer and tester. • I was a member of the team responsible for the migration of data from a legacy system to a relational database system. The migration project involved converting the data, applying a complex set of business rules and populating relational database• I worked on an on-line system for share claim processing as part of the company’s flotation the systems were developed on an IBM 3090 in a Hogan development environment

Postgraduate Degree, Computer Science, Second Class Honor'S

Higher National Diploma, Secondary Education And Teaching

Bachelor'S Degree (Hons), Biochemistry, Second Class Honour