- Drive program learning outcomes assessment and academic program reviews for 100+ programs across the University’s nine Schools while cultivating a culture of assessment and continuous improvement amongst Deans, faculty, and staff- Create and curate faculty and staff development opportunities to enhance the quality and effectiveness of program curriculum and instruction- Oversee 2-3 national surveys and 10-30 focus groups annually, including the administration, analysis and communication of results with interpretation and recommendations for improvement - Mobilize the University’s state authorizations and state program licensure disclosures; oversee exemption, application and renewal processes and record keeping for 43 states; work across departments to establish and implement policies and protocols to meet and maintain compliance- Collaborate with a cross-organizational team to assess and make recommendations on new program development and existing program evaluations, providing insights on budgets, risk analysis, market demand, academic and administrative effectiveness- Contribute to faculty governance through in-depth participation in graduate and undergraduate curriculum committees and collaborate with the University Registrar and catalog team to ensure quality and issues of compliance are met through curriculum and catalog processes- Lead the expansion of prior learning assessment/credit for prior learning across undergraduate and graduate programs to enhance our service towards adult learners- Manage WSCUC accreditation activities, staying up to date on WSCUC standards, policies, deadlines, and reporting requirements; gained approval of 20+ new program substantive change requests, three full substantive change proposals, and four annual reports - Engage and support the Provost/Sr. VP and the Senior Associate Provost with special projects and initiatives

Developed and teach Portfolio Development for Prior Learning Assessment, Statistical Research for Applied Psychology, and First Year Seminar for Business Administration.

Collaborated with Post-Traditional Undergrad Admissions and Student Success to enhance prospective and current student experiencesAdministered surveys, tracked retention, admissions data, gathered information to improve online programOrganized course development with subject matter expert faculty, Deans, and Digital Learning staffUsed innovative and creative thinking to engage student and create a sense of community within the online programCollaborated with University Communications and Marketing to reach prospective students via web and social mediaManaged course schedules, curriculum change proposals, and catalog for the online Business Management degreeProvided support to the Associate and Assistant Deans

Academic Advisor in the Crowell School of Business Provided Academic Advising to about 300 business majors and minors each semester through group and individual advising sessions. Coordinated the CSB application process, interview applicants, determined acceptance into the School. Monitored student retention and academic progress. Presented admissions information to parents and prospective students.

Administrative Assistant in the Crowell School of BusinessInterfaced with students, faculty, administrators, and visitors while providing front desk support. Coordinated course scheduling each semester and university catalog each year. Directed student registration procedures using the Banner system. Helped redesign the organization of student academic files and the CSB website. Coordinated annual student banquets for the school and special events throughout the semester

Experience in Credit and Accounting departments, Coordinated and delivered administrative duties that required multi-tasking, Completed credit profiles for applicants through making contact with banks and other vendors