It is my passion to pass on the knowledge which I have acquired by working in the field of Pathology and Laboratory Medicine for 28 years. My experience includes assisting with the development of SOPs, process implementation and flow chart creation with MS Visio. Developing job aids, training documents and materials. Incident investigation and resolution or escalation. Scheduling, team guidance and development. Contract billing and delinquent accounts. Standard pre- and post-analytical laboratory duties.