As a Director at Perficient, I provide senior level leadership of PMO, Accessibility, Content Authoring, and Functional QA practices for a global digital consultancy. With over 20 years of experience in the IT industry, I have developed a strong expertise in managing complex and large-scale programs, projects, and products that deliver value to clients and stakeholders across multiple domains and industries.I am passionate about creating and implementing innovative solutions that address the needs and challenges of the end users and the business. I have successfully created a product-oriented delivery framework and playbook for a key account with $20M+ book of business, and collaborated with other members of senior leadership to revamp Business Unit operations, including utilization, resourcing, and people care. I also enjoy supporting and coaching IT professionals to achieve success in key roles and foster collaboration and alignment across diverse and cross-functional teams.