Eileen Ort, Cap-Om Email & Phone Number

Reviewed, investigated, and resolved invoice and billing issues. Proactive in implementing steps and tools to develop a more accurate tracking system as well as improve communication with users and vendors. Initiated an efficient invoice payment schedule by expediting monthly review and approval process resulting in avoidance of late charges.

Provided broad range of administrative and analytical support. Coded, verified, and prepared purchase orders, invoices, and expense reports. Ensured accurate monthly reporting for accrual and period reports and verified leasing costs with vendors. Administered testing for prospective new employees. Managed SVP/CIO's schedule as directed and assisted with.

Directed program serving 130+ participants staffed by a team of approximately 35. Effectively developed and executed program planning for broad range of events satisfying the objectives and needs of all parties within established budget. Provided general oversight and supervision to ensure goals and objectives were in accord with church’s overall vision.

Coordinated all aspects of volunteer resource development and event planning. Recruited, interviewed, screened, and placed 250+ volunteers annually working with multiple teams. Maintained excellent working relationships at all levels to better identify and resolve problems which resulted in 70% volunteer retention rate. Mediated staff/volunteer leadership.

Directed daily operations of department and trained staff/volunteers. Assessed workloads, delegated staff responsibilities, and conducted job performance evaluations. Developed departmental plans, set goals and deadlines, ensured integrity of all department data. Supervised registration and placement process for 800+ students as well as.

PART TIME POSITIONImplemented procedures and developed specific forms to improve communication between all areas of program and to expedite turnaround time in processing, retrieving, and sharing information.

Supported senior executives. Managed calendar and travel; coordinated special projects. Administered two highly confidential programs for the office of division president.