Einat Bell Email & Phone Number

Holon, Il

Tel Aviv District, Israel

Israel

Yearly timely Renewal and expansion of existing customers.•Achieve quarterly quotas set by management.-Responsible for bringing in over 11 Million dollars per year in renewals and expansions.•Working directly with our EMEA distributors/Resellers to help increase their level of renewals/expansions. I also helped them by sending out quotes and dealing directly with their salespeople.•Worked directly with our CSM department managers (Enterprise customers - 6K MRR and above) to help increase the renewal rate, and onboarding, Decrease churn, and increase expansions.-Working closely with the Support team to make sure the customers receive exceptional customer service. -Working directly with AE to maximize their area with Enterprise expansions. (UKI POD, DACH POD, France POD, Israel, etc..)-Ability to create and identify customer needs and work within the solution capability to deliver the solution and services.-Strong written and verbal communication skills including presentation skills, negotiation skills, and closing ability.-Ability to communicate effectively over the phone and influence a broad range of stakeholders, internal and external.-Ability to work autonomously and collaborate with ControlUp Channel Partners/Distributors, Technical Account Managers, and Regional Account Managers as required.-High experience with SFDC.

Rishon Lezion Area, Israel

Airport City

SysAid (IT Service Management)Sales Development Representative 11/2013- 06/2018•Moved to work in sales helping to increase lead generation, a new position that I help to initiate.•Took ownership in conjunction with Sales Manager, and the marketing department to help create a workflow that would be beneficial to have a high conversion rate for lead qualification.•Call clients on a daily basis to qualify if they have met the credentials for a trial and pass the lead on to sales, bringing more hot leads to the sales department.•When speaking with potential customers review their technical needs.•Confirm trial is downloaded, what stage of deployment they are at with SysAid.•Help with the sales cycle by gaining information for the sales such as time to close, technical needs, size of account, and if they are working with competitors.

Account ExecutiveYearly Maintenance and Renewal Customer Relations 12/2009- 11/2013•Achieve quarterly quotas set by management.•Responsible for bringing in over 3.4 Million dollars per year in maintenance and renewals.•Created work-flow procedure with the head of Customer Relations.•Workflow procedure including working with SalesForce Programmer and integrated my ideas into a reality by integrated more functionality of SalesForce with SysAid.in line with objectives set out in SysAid. •Worked directly with our Re-seller Consist in Israel to help increase their level of renewals. I also helped them by sending out quotes and dealing directly with their salespeople.•Worked directly with Customer Relations account managers in order to help increase the renewal rate.