Einav Tayari Email & Phone Number

Israel

Petah Tikva, Center District, Israel

Kfar Malal, Central, Israel

• Developed innovative e-learning, product-related and traditional training programs to enhance employees' and end-users' skills and knowledge.
• Integrated AI technologies into course development, reducing development costs by 30%.
• Applied critical thinking and needs analysis to identify and solve learning gaps, optimizing training for enhanced learner outcomes and organizational efficiency.
• Collaborated with cross-functional teams, including stakeholders, PR, and subject matter experts, to align instructional strategies with business objectives.
• Managed and developed projects from conception to completion, ensuring alignment with organizational goals, budget constraints, and timelines.
• Designed engaging, customized solutions to accommodate different learners' learning styles using diverse methodologies.

Karmi'el, Northern, Israel

• Designed and implemented customized training programs for customer care employees, leading to enhanced service quality and operational efficiency.
• Identified and addressed skill gaps resulting in improved customer service and outcomes.
• Established productive collaborations with the customer care department and external vendors to develop tailored and impactful training solutions that met organizational needs.
• Managed hybrid e-learning training, providing remote professional development opportunities for employees

• Responsible for new accounts, managing their onboarding and product implementation to ensure a smooth transition and high customer satisfaction.
• Conduct personalized 1:1 sessions and group demonstrations with clients to ensure successful product implementation, a deep understanding of the solution's features and benefits while addressing unique customer needs.
• Assured customer satisfaction by providing support, addressing concerns, and facilitating communication between clients and internal teamsContinuously monitored customer health metrics and proactively identified.
• Managed multiple client projects, exceeded client expectations and fostered long-term relationships.Oversaw and optimized WordPress development and maintenance for over 50 client websites, ensuring an updated, secure.

Nahariyya, Northern, Israel

• Research customer's needs and challenges
• Diagnosing the needs and identifying knowledge and skills gaps.
• Design and develop training for each client
• Evaluate approaches and tools to be implemented
• Develop effective, engaging, and interactive internal training materials
• Close gaps in employees’ knowledge

Nahariah, North District, Israel

As a Mortgage Banker, I was responsible I assisting customers with loan information, reviewing loan applications, and determining loan eligibility. I also negotiated loan terms and interest rates with customers. I provided guidance and advice to ensure customers had the best options available.

Gilboa, Israel

While pursuing my B.A., I worked as an intern teaching educational workshops to inmates, assisting them with development of social skills such as anger management, manners, writing skills, among others.

Bachelor'S Degree, Political Science And Government

Graduated with Honors

Bachelor Of Education - Bed, Teaching English As A Second Or Foreign Language/Esl Language Instructor

As a result of my near-native English proficiency, I won a full scholarship from the government. I was part of a group of English native.

Master'S Degree, Educational/Instructional Technology

Pre-graduation

Full Stack Development

Bachelor Of Education - Bed, Teaching English As A Second Or Foreign Language/Esl Language Instructor