Director Of Operations / General Manager
Cary, Nc
- General Manager of growing bakery and production unit - sales increases over 15% producing 1000+ loaves of bread per day for retail and wholesale- Oversaw all aspects of operation: food production and approved prep and baked good schedules, wholesale, retail, outside farmer markets, vehicle fleet, hiring and training and approved staff schedules, production and shipping of internet orders- Established Monthly, Quarterly, and yearly goals with the owners- Built relationships with vendors to increase wholesale through new clients or increasing product mix at Whole foods, The Produce Box and various restaurants ie. Umstead Hotel, Peppers market, Backyard Bistro- Managed projects such as new training systems and procedures, and roll out of new materials each quarter- Negotiated pricing with vendors to improve cost and followed commodity market to forecast large buys- Planned cleaning and equipment maintenance schedule to maintain high standards of cleanliness and sanitation within the bakery and production areas to exceed County Health and Agriculture inspections- Strategically reduced menu by 25% to improve production efficiency- Assisted in planning and build out of Bakery food truck- sourcing work, equipment and working with the Wake county health department- Organized and participated in large events leading to increased exposure, such as the NC State Fair, Asheville bread festival, Charleston Food and Wine, Euphoria in Greenville SC- Improved customer service through surveys and interactions with customers. - Involved in the production of Lionel Vatinet's book A Passion for Bread: Lessons from a Master Baker.