•Continuous communication fielding questions and making numerous small decisions that impacts the many aspects of product direction and support. Strategic thinking, tactical-decision-making and close collaboration with diverse teams•Led Portal enhancement & regulatory compliance products with 11 teams and 80 diverse stakeholders•Led financial budgeting controls of projects with SOW vendor negotiations •Led & proposed synergies with API development to combine enhancements for reduced cost•Led & proposed DevOps Portfolio.•Led & proposed Production Verification Test Automation framework across line of businesses•Designed & Innovated new release process to streamline delivery of 66 enhancements with PO ordering•Designed & Led delivery of what-if model for PO to pick and choose enhancements they want done in 2024•Mentored & coached on leadership and positive mindset in service operations

• Executed IoT sensor architecture standardization resulting in predictive maintenance by feeding data through data science dashboard via MQTT for industrial automation from 1100+ sensors• Analyzed, integrated and architected common data model format for applications to communicate seamlessly via APIs as standard without architecting new interfaces• Requirements analysis for new monitoring and maintenance web product delivered via microservice architecture | developer-user liaison |change management steering team | open source | delivered using scrum w/ consumption cost save $1.8 million annually• Gained consensus through influence to publish standard architecture for devices and applications to communicate enabling real time decision support system with threshold monitoring and triggers• Influenced contract negotiation w/ client for 7 vendors/$4 million annual with asset management• Led data center logistics, tech refresh upgrades and product lifecycle management for assets• Supervised 7 direct reports with recruitment, coaching & continuous performance management

• Integrated development and support initiatives into DevOps for Transportation, Government & Building Management functionality with multiple diverse technology stacks• Led transformation to DevOps for 6 regions/103 applications for cost save on delivery & operations with skills growth of 40 people cross-functional team• Architected and integrated 4 models of 600 IoT Mobile Radio Tablet (MRT) for cost save of $2K/piece/3yrs• Innovated to common device renewal team achieving 20% ticket count reduction in MRT life cycle• Analyzed IoT Radio Frequency Identification (RFID) tags for maximum utilization on plant part crates• Supported blockchain evaluation use case in logistics• Led as SAP Ariba coordinator for statement of work (SoW) and purchase orders (PO) for 5 products

• Innovation champion and support lead with site operations of web, mainframe and Teradata supervising 13• Conducted Proof of Concept by transferring data in Mainframe files/DB2 to HDFS-Hive-Sqoop leveraging Big Data/pig-scripting/spark-data-processing and COBOL into MapReduce-Java code to investigate cost benefit and mainframe modernization possibility which resulted in company wide data science initiative• Trained teams into new feedback based open culture by conducting 3 weeklong sessions for 152 members with management hierarchy up to 3 levels up for motivated culture company-wide change• Streamlined support of ad hoc government customs trade compliance with data integrity• Introduced 300 transportation optimizations in supply chain management with $1 million save annually• Formulated issue support on-call role for department with 4000 user in 26 countries for streamlined follow the sun support model with cost save and quality of life benefit with 24x7 operations• Led 24x7 operations with Sarbanes Oxley Audits SoX compliance, disaster recovery audits for Common Material Management System (CMMS) used in 325 global plants with inventory management• Piloted IoT sensors for save on energy usage with DTE, land services, smart parking and smart lighting• Published regular finance actuals/forecast accounting 1Pager report for peer & upwards communication