Eileen Chou Email & Phone Number

United States

Seattle, Washington, United States

- Tracked and analyzed a daily mix and bake log that reduced product waste by 10%, increased overall product quality and consistency to 85%, and met increasing customer demands.- Adapted quickly to varying bake schedules and provided support in all operations of the bakery that improved employee productivity by 20% and reduced overall labor costs.

Seattle, Washington, United States

- Created an intimate supper club designed with a focus on community, seasonal ingredients, and sustainable food practices that resulted in one of the most affordable and unique culinary experiences in the market.- Grew a business from ideation to launch and delivered a leading experience by designing an environment that emulated the warmth and ease of.

Seattle, Washington, United States

- Oversaw daily operations and provided creative and effective solutions to pain points that ensured proper cost management and reduced impact to instructors and students.- Fostered positive customer relationships and provided open feedback loop to ensure timely and effective solutions.

Seattle, Washington, United States

- Developed an interactive system to instruct and educate students on how to prepare and cook sustainable dishes from start to finish that resulted in an increase in student retention and class sales.- Utilized decade of culinary expertise to troubleshoot issues that arose before or during classes to maximize student satisfaction and provide a useful and.

Sequim, Washington, United States

- Improved and refined inventory and sale system of farm harvest to ensure adequate distribution to five different farmers markets that helped to reduce farmer hours spent out in the field and minimize excess of produce.- Enhanced customer satisfaction by designing an efficient operational flow at markets that provided seamless transaction points that.

Brooklyn, New York

- Boosted customer experience by recommending alternative meat cuts of similar or higher quality while also being cost-efficient, resulting in increased awareness of sustainable food consumption and reduction of food waste and overhead costs for the business.

Brooklyn, New York

- Delivered an industry-leading experience by collaborating with a team of six in designing an interactive and extraordinary dining atmosphere with a human-centric focus, achieving top restaurant ratings and 2-stars in the Michelin Guide.

San Francisco, California, United States

- Ensured a successful opening of the restaurant by designing a new workflow management system through extensive user testing that drove high customer demand and resulted in achieving several James Beard Awards and 1-star in the Michelin Guide.

San Francisco, California, United States

- Helped deliver a leading experience by ensuring proper support in all kitchen operations that enhanced employee productivity.

San Francisco, California, United States

- Analyzed complex and ambiguous financial datasets to assess levels of risk and present recommendations that ensured best results for clients and maintaining positive client relationships.- Utilized SQL in order to design charts and datasets to evaluate effectiveness of financial assessments and forecasts, resulting in enhanced employee productivity..

San Francisco, California, United States

- Supported CEO, President, and Vice Presidents in report preparation through document review, data evaluation, financial analyses, and quality control reviews.- Assisted in the risk assessment and investigation of intellectual property theft and trade secret misappropriation resulting in the loss of $650m.- Prepared financial reports and presentations.

San Francisco Bay Area

- Enhanced corporate strategy efficiency by designing the client acquisition process through implementation of internal controls and performance metrics, driving client growth, retention, and satisfaction.- Utilized SEC filings, industry research databases, and Salesforce to perform trend analyses and identify market metrics to present sector-specific.

San Francisco Bay Area

- Gathered financial business requirements and analyzed systems infrastructure in order to create design guides and financial systems, resulting in improved internal controls of foreign GAAP.- Partnered cross-functionally with Cisco engineers along with global accounting departments to define technical requirements for internal reporting controls.

Cleveland, OH

- Led and implemented a firm-wide fixed asset project utilizing internal financial management software, resulting in enhanced business operations.- Helped to deliver a nationwide invoice review by collaborating with a team of 5 that improved employee productivity and reduced cost of payable fees for clients.

Certificate, Ux Design With A Specialization In Frontend Development

Certificate, Culinary Arts/Chef Training

Bachelor Of Science - Bs, Business Management With A Concentration In Finance, Cum Laude

Bachelor Of Science - Bs, Accounting, Cum Laude