Elaine Lee Email & Phone Number

• Acknowledge and welcome each guest in a warm and friendly manner to leave a good first impression
• Exceed expectation of individual Ulta in-guest loyalty program and card goals through exceptional customer service, driven talent and positive attitude
• Serve multiple guests at one time while maintaining composure during busy or peak selling times
• Energetically check out each guest while completing transactions and tasks, going above and beyond to leave a great impression
• Achieve excellent sales throughout each shift, working to the best of my ability and pushing myself to reach card goals
• Achieve outstanding store standards and overall store cleanliness throughout the store, including cash wrap, sales floor, restrooms, backroom and break area

• Deliver outstanding customer service to guests while directing them to their needs
• Meet customer expectations by providing great shopping experience with a positive attitude
• Communicate special features and benefits of promotions that are available to customers to encourage loyalty's and brand card.
• Maximize hourly sale goals to help meet daily quota by developing relationships with customers through sincere and respectful interaction.
• Working with multiple customers while helping them in fitting rooms, putting outfits together, and helping them make final decisions of their purchase.
• Pulling in-stock, re-pricing/ticketing items, helping with inventory, and all other ascents of the store.

• Effectively assist in developing and motivating associates to maximize sales potential.
• Partner with store management to provide feedback on associate performance.
• Monitor and analyze the customer service provided by team members.
• Provide leadership and assistance with product launches, window changes, visual presentation standards, signage placement, etc.
• Assist in training store associates on store operations, product, policy and procedures.
• Help and oversee merchandise flow, such as shipment and replenishment in store.

• Plan and follow up on expected tasks, assignments and activities to ensure expectations and objectives are met
• Understands and leads the team in delivering “francesca’s Promise” with our sales team and for our guests
• Perform, support and supervise opening and closing procedures and secure the boutique
• Make hotlist, help with shipments and floor-sets, as well as ensuring the boutique was clean at all times.

United States

• Frequently contacted customers by phone, text, and e-mails for special events
• Meet customers expectations by providing great shopping experience with a positive attitude
• Recommend merchandise based upon customer preference and product knowledge
• Handled shipment and merchandise that were or needed to be fixed for customers
• Rearranged and organized handbags and jewelry for display tables and shelves

United States

• Maintain policies of current promotions, policies regarding payment and and exchanges security practices
• Energetically and promptly perform to the best of my abilities to ensure wonderful customer service experience to all customers.
• Exceptional customer service with great positive attitude
• Properly sanitize, clean, and put away jewelry after products were used by customers
• Enthusiastically help meet daily, weekly, and monthly sales goals
• Direct customers to products based on their needs and desires

Van Buren, Arkansas

• Processed and recorded shipping and receiving inventories
• Data entry for Accounts payable into QuickBooks and Excel
• Served as primary contact for office

Fayetteville, Arkansas Area

• Provided customers with friendly greetings, assisting them to the newest items and putting multiple outfits together
• Helped with shipments and floor-sets during and after store hours
• Restocked and organized all clothing items to make the store look at its best
• Processed POS and ensured customers were satisfied with their visit
• Developed relationships with customers to increase customer service
• Maintained optimistic attitude and helped meet daily sales quota

Fayetteville, Arkansas Area

• Assisted and helped customers to meet their needs and provided great shopping experience
• Maintained great work flow by keeping positive attitude and meet daily sales quota
• Provided outstanding customer service to guests with friendly and helpful greetings
• Performed visual merchandising to support store merchandiser and increase sales
• Merchandising fashion and product knowledge inventory

Fayetteville, Arkansas Area

• Developed relationships with customers to increase repetitive business
• Ensured great dining experience for all restaurant patrons and maximized customer flow
• Handled complaints and maintained positive attitude
• Responsible for safety and training of new hires
• Processed phone calls and carry out orders

Fayetteville, Arkansas Area

• Professionally processed 60+ calls per day, providing information and service to ensure customer satisfaction
• Assisted 50 customers per day regarding store operations, products and orders
• Organized and filed paperwork. Completed all assigned tasks on time
• Processed and redirected all incoming calls to proper division based on caller's needs
• Provided ensured accurate service information for managers, employees, and customers

Bachelor’S Degree, Business, Management, Marketing, And Related Support Services

Activities and Societies: Student of Retail Excellence (STORE) American Marketing AssociationMarketing, Accounting, Retail

High School Diploma (High Honors)

Activities and Societies: Mu Alpha Theta, Beta Club, National Honor SocietyHigh Honors: GPA 3.8 -Arkansas Lottery Scholarship -Member of.