Erica Redden Email & Phone Number

Shoreview, Minnesota, United States

Maplewood, MN

• Coordinating Teen programming and events at Maplewood, White Bear Lake, and North St. Paul libraries.
• Researching and ordering materials for Teen Nonfiction, Teen Audio Book, and Teen Audio eBook collections for Ramsey Country Library, along with managing the collection budgets.
• Managing budget for Teen programming for Ramsey County Library.
• Second in charge: addressing schedule questions, incidents, emergencies, fines/fees and other managerial duties/issues when schedule requires.
• Supervising Americorps members, teen workers, volunteers: Approving time cards, drafting performance appraisals, mentoring, coaching and training.
• Performing outreach to local schools, other local organizations that serve the youth population in the area, collaborating on programs and services to better serve the youth in the community.

Arlington Hills Community Center Library, St. Paul

-Providing in person, telephone, and online reference and readers advisory services to all library users.-Assisting patrons with the catalog, Internet, print and electronic resources, and computer equipment.-Second in charge: addressing schedule questions, incidents, emergencies, fines/fees and other managerial duties/issues when schedule requires. Serves.

Brooklyn Park, MN

- Outreach to local schools other local organizations that serve the youth population in the area, collaborating on programs and services to better serve the youth in the community.- Creation and supervision of the Brooklyn Park Library's Teen Tech Squad, a library youth employment/leadership program that employees teens 16-18 to run workshops in.

St. Louis Park, Minneapolis Central

- Provided in person and telephone reference and readers advisory services to teen patrons in Teen Central.- Assisted teen patrons in exploring and using the Best Buy Teen Tech Center.- Evaluated materials, weeding, and requested new materials for the library, and maintained the Teen archival collection.- Assisted teen patrons in using the catalog, online.

- Assisted staff and customers with troubleshooting library computer equipment (computers, AMH, and UniPrint machines). - Maintained library computer equipment and monitoring its status. - Set up and taking down audio visual equipment in the meeting rooms. - Assisted customers at the service desk and other circulation duties.

Provided customer service in person and on the telephone.Assisted customers with book selections.Sorted and shelved books.Provided Storytime hour for children.

Provided customer service in person and on the telephone. Assisted customers with book selections. Sorted and shelved books.

Assisted students, faculty, and staff in using computer equipment.Troubleshooted computer problems.Maintained computer labs and lab equipment.

Mlis, Master Of Library And Information Science

MLIS

Ba, Psychology

BA, Psychology