Dynamic and results-oriented professional with 38 years of experience in the industrial sector, specializing in mechanics & plant operations, maintenance planning, sales & team supervision. Adept at driving process improvements, managing and executing projects, and enhancing operational efficiencies. I am seeking to leverage my expertise and skills in a challenging position within my scope of education and career experiences, in a full-time position to take me into retirement.⦁ Heavily Mechanically Inclined ⦁ Well Rounded Working with All Trades & Office Settings⦁ Highly Self Driven & Works Well with A Team When Required⦁ Incredible Sales Record ⦁ Great Negotiator & Team Builder⦁ Supervision & Team Leading Strengths⦁ Safety Orientated ⦁ Incredible Grasp of Computer Software Related Material⦁ Worked in all environments, from offshore to Northern Canadian climates⦁ Can operate most equipment, mobile or stationary within reason when needed
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Maintenance Planner / Team LeadEj Robichaud Consulting Sep 2022 - Sep 2024CanadaSpearheaded projects that resulted in increases in production, efficiency & cost savings. Led teams & also worked alone in all aspects of mechanical lead hand, maintenance planning, supervision & safety within my trades. Worked in environments between 25 up to 350 employees. Work order creation, parts facilitation, equipment inspection, work roll out, safety implementation, team building and CMS/SOP planning and tracking.
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Level 1 Retention OfficerBell Jan 2020 - Sep 2022Moncton, New Brunswick, CanadaPlayed a crucial role in customer service and relationship management, interacted with customers addressing their concerns & Issues (account recovery). Main duties were Customer Interaction, Problem-Solving, Retention Strategies, Data Entry and Record Keeping, Feedback Collection, Collaboration, Performance Targets, Training and Development. In summary, I played a pivotal role in not only retaining customers but also in enhancing customer satisfaction and loyalty by addressing concerns and providing solutions that encourage customers to continue using the company's services. Was in top 2% (yes, meaning above 98% of the other 2400 agents Atlantic Canada Wide), which is quite the feat within itself, with a flawless recovery record. Took this position to tweak / learn about customer related processes dealing with account recovery and maintenance. -
Owner/OperatorDero Used Auto Ltd. Mar 2013 - Jan 2019Moncton, New Brunswick, Canada & OnlineCustomer & Business Relationship Management, Forecasting, Customer Service, MS Office, Vendor Management, Mentoring, Automotive Sales, Purchasing, Deal Closing, Collaboration, Wholesale, CRM, Generate Sales, Compliance or Inventory Management, Auction Wise, Mechanical Inspections, Website Inventory Maintenance, banking and Payroll. Started business from the ground up, with zero financial backing until we grew and then operated with a financed floor plan. The last year in business I personally sold 112 units. Closed due to Covid restrictions and inability to cross borders or attend live auctions.
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Heavy Duty MechanicUndisclosed - Due To Contracts And Non-Disclosure Agreements Oct 2009 - May 2013CanadaAlberta, Saskatchewan, Manitoba & New Brunswick (Sept 2009 to May 2013) - Use machinery, equipment and vehicles (light and heavy) to diagnose issues and suggest repairs or repairs / service calls roadside. Complete and read technical documentation, for repair and warranty and filing service records and billing. Shop and field repairs on hydraulics, drivetrain, engine components, lubrication, Preventative and breakdown maintenance, commercial vehicle inspections and repairs, welding, cutting, fabrication, use of cranes and lift equipment. Use of all small and large tool assorts. Worked on cranes, highway transport, oilfield equipment, light vehicles, earth moving equipment etc. Worked with very little or no supervision in remote field and local shop environments.
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Apprentice Heavy Duty MechanicSlb Feb 2004 - May 2008Medicine Hat, Alberta, CanadaSame as above Heavy-Duty Mechanic Detail, except majority of work performed was on oilfield related equipment / Highway Transports. Worked with very little or no supervision in remote and local shop environments. Fluid Pumps, Blenders, Coil Tubing Units, Frac, Power Gens, Concrete Pumpers, Gas Carrier Units on well location equipment. Commercial Vehicle Inspection, Diagnose & Repair & Field Repair/Roadside. -
Tarmac MechanicAirport Terminal Services Jan 2002 - Jan 2004Edmonton / Calgary Alberta CanadaWorked as an apprentice on all underwing equipment (meaning not a plane mechanical). Baggage tugs, Airplane Pushbacks, De-icer units, conveyors, trams, lavatory units, passenger vehicles - everything in an airport environment that isn't a plane. Special tarmac trained in order to use mobile tech units on the tarmac. Highest security clearance available. -
Owner / OperatorAlterra Industrial Services Aug 1996 - Dec 1999Edmonton, Alberta, CanadaOwned and operated a High Pressure Steam / Power Washing Company. Dealt with Oil & Gas, for cleaning for equipment / rig inspection, maintenance and resale. All aspects of power washing, from residential to Industrial.
Eric R. Education Details
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Heavy Equipment Technician -
Heavy Equipment Technician -
Scti EdmontonComputer/Information Technology Administration And Management
Frequently Asked Questions about Eric R.
What is Eric R.'s role at the current company?
Eric R.'s current role is Maintenance Planner / Team Builder / Sales & Account Recovery / Building Relationships - The Perfect Fit.
What schools did Eric R. attend?
Eric R. attended Lethbridge College, Medicine Hat College, Scti Edmonton.
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Eric Graham
Security Analyst | Proofpoint Dlp Integration And Maintenance | Crowdstrike Vulnerability Detection | M365 Email Threat Analysis | Proofpoint Psat Phishing Simulation Setup And AnalysisChatham, On1transformsso.ca -
Eric Labbé, MGP, Prince2, M_o_R
Membre Du Conseil D’Administration @ École | Consultant, Gouvernance De ProjetLévis, Qc
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