Emily Kelly Email & Phone Number

Tysons Corner, Virginia, United States

As a Correspondence and Integration Specialist, Sr. Analyst, Process Improvement at LMI, I am responsible for streamlining day-to-day operational efficiencies by assuming full, direct ownership of the portfolio, including Operations and Principal Deputy Director Directorates, while fostering overall operational success by optimizing internal administrative processes, policies, and procedure implementation.Additionally, I enhance operations coordination methodologies, processes, and… Show more As a Correspondence and Integration Specialist, Sr. Analyst, Process Improvement at LMI, I am responsible for streamlining day-to-day operational efficiencies by assuming full, direct ownership of the portfolio, including Operations and Principal Deputy Director Directorates, while fostering overall operational success by optimizing internal administrative processes, policies, and procedure implementation.Additionally, I enhance operations coordination methodologies, processes, and tactical planning efforts in overseeing the intake and review of all products for the Front Office, delegating tasks across the agency, and providing performance visibility to the Executive Leadership Team. Part of my functions also includes collaborating with cross-functional teams to deliver meaningful solutions to federal client problems, forging and maintaining positive stakeholder relationships, as well as holding monthly touchpoint meetings with key stakeholders for information dissemination and training activities. In this capacity, I support business process improvements and coordination methodologies as the primary liaison officer between the Executive Secretariat Office and Front Offices to facilitate active engagement and ensure compliance with established policies, processes, and regulations. As such, I cemented business process enhancement initiatives to promote operational excellence by assisting in the production of a process document outlining all recurring processes, as well as leading staff training activities to maximize overall productivity and efficiency. Lastly, I also administered multifaceted duties, including monitoring four mailboxes daily, responding to inquiries from internal and external requestors, and disseminating messages to the workforce to provide timely, pertinent, and accurate information to requestors and the workforce. Show less

East Coast, Usa

As a Project Manager, I was responsible for overseeing all aspects of the project management process, from estimating the costs of renovations, coordinating remodels, and expense monitoring to negotiating sales and selling all flipped properties to maximize profitability as well as drive overall business success. Accordingly, I coordinate with contractors, employees, team members, inspectors, investors, agents, and buyers to guarantee compliance with the project plan, design, and overall… Show more As a Project Manager, I was responsible for overseeing all aspects of the project management process, from estimating the costs of renovations, coordinating remodels, and expense monitoring to negotiating sales and selling all flipped properties to maximize profitability as well as drive overall business success. Accordingly, I coordinate with contractors, employees, team members, inspectors, investors, agents, and buyers to guarantee compliance with the project plan, design, and overall requirements, monitor progress, and track financial performance, as well as accomplish project deliverables within the specified timeframe and budgetary constraints. In addition, I orchestrate the design process of multiple simultaneous projects, from design concepts to completion; conduct material and product research, selection, and specification to guarantee project deliverables meet the highest quality standards. On the other hand, as the Property Manager, I elevate the properties to an excellent appraisal rating and maintain high occupancy rates, as well as handle building maintenance, capital improvements, lease administration, budgeting, forecasting, marketing, vacancy anticipation, lease renewals, service contracts, and expense control. I ensure that the appearance/physical aspects of the properties meet established standards through site and safety inspections and communicate concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio. Finally, I communicate with tenants/owners to handle complaints and requests for repairs, schedule maintenance vendors (HVAC, Electric, Plumbing, Masons, etc.) and ensure that all client concerns/issues are resolved promptly. Show less

Lancaster, Pennsylvania, United States

In my capacity, I was responsible for executing excellent case management by performing as the primary point of contact between the parties, including the injured/aggrieved party, the juvenile offender, and their parent/s or guardian/s, to facilitate settlement/conciliation proceedings as well as offer guidance throughout the entire mediation process. I have interfaced and communicated directly with clients to educate the parties regarding appropriate mediation programs and processes… Show more In my capacity, I was responsible for executing excellent case management by performing as the primary point of contact between the parties, including the injured/aggrieved party, the juvenile offender, and their parent/s or guardian/s, to facilitate settlement/conciliation proceedings as well as offer guidance throughout the entire mediation process. I have interfaced and communicated directly with clients to educate the parties regarding appropriate mediation programs and processes, scheduling mediation sessions, coordinating mediators and clients, preparing case folders, as well as responding to client inquiries. Furthermore, I ensured seamless day-to-day workflow across the organization by managing the Juvenile Probation referral paperwork for all mediation cases by clarifying information with probation officers, researching past cases, and improving database management systems. Part of my duties also included performing financial administration duties, including maintaining up-to-date QuickBooks accounts, working closely with an external accountant for financial documentation and reporting, bank and credit card statements reconciliation, managing expense reimbursements, processing and monitoring accounts receivables/donations, and handling all cash/check deposits. Lastly, I organized community engagement events and workshops, including event advertising and marketing, vendor relationship and materials coordination, serving as event host and overseeing the event’s planning and implementation to promote the center’s services. Show less

Harrisburg, Pennsylvania, United States

During my tenure as a Manager and Office Coordinator, I was responsible for executing multifaceted office and administrative duties, including assisting with accounts receivable and payable, on-site crew management, supporting hiring or recruitment initiatives, and providing assistance or resolution of various customer issues, concerns, or needs to ensure excellent client services. In this capacity, I mobilized top-level administrative support across the organization, manifesting excellent… Show more During my tenure as a Manager and Office Coordinator, I was responsible for executing multifaceted office and administrative duties, including assisting with accounts receivable and payable, on-site crew management, supporting hiring or recruitment initiatives, and providing assistance or resolution of various customer issues, concerns, or needs to ensure excellent client services. In this capacity, I mobilized top-level administrative support across the organization, manifesting excellent organizational skills and superb time management in facilitating activities/operations to secure the efficient performance of duties. Also, I optimized operational efficiencies by implementing productivity, quality, and customer-service standards, executing system or process improvements, nurturing customer relationships, and steering operational readiness. Show less

Masters, International Peace And Conflict Resolution

Bachelor'S Degree, Peace And Conflict Studies, Minor In Business Administration