Erin K Email & Phone Number

Union, Maine, United States

Rockport, ME 04864

• Following a temporary assignment, was hired on full-time to the Document Imaging team
• Became one of the first associates in the department to use new software exclusively, including Jack Henry XPerience, Webex Teams, and Cisco IP Communicator
• Scanned in and filed paper documents, which included maintaining retention period information
• Managed electronic documents and files.
• Answered customer and internal calls regarding loans, escrows, and loan payments.
• Worked reports for collateral and balanced proofs for general ledgers.

Rockland, ME

• Performed tasks in a temporary capacity at Athena Healthcare, Maine Behavioral Healthcare, and Camden National Bank.
• Completed a variety of tasks including scheduling, pre-authorizations, medical billing, file organization, and even refinishing outdoor furniture.
• Was offered and accepted a permanent position after an extended temp assignment with Camden National Bank.

Augusta, ME

• Determined financial eligibility of applicants and tenants for low-income and subsidized housing.
• Entered and edited applicant information in the OneSite system.
• Answered incoming calls regarding housing, programs, and eligibility.
• Sorted and organized paper files.
• Managed wait lists and availability for different properties.
• Generated reports compiling data on different properties.

• Entered patient information and scanned files into electronic medical records using the EPIC and OnBase systems.
• Organized mail and paperwork, delivering files to appropriate physicians and departments.
• Handled medical releases of patient information.
• Cross-trained as a Patient Services Representative, o Fielded patient calls and routed them to the appropriate extension.o Scheduled patients with physicians and nurses in office.o Scheduled patients with specialists.o.

• Worked various departments maintaining inventory by arranging products and working freight.
• Provided excellent customer service to assist customers in the store and on the phone.
• Occasional front-end work, covering cashier and people greeter breaks.
• Learned department manager duties such as inventory count requests and ordering freight.
• Learned and maintained safe work procedures and maintained safety of customers and associates throughout the store.
• Worked freight in all departments.

Education record

Fine Arts, Liberal Arts

Computer Technology/Computer Systems Technology

Activities and Societies: Student Government Leader

Education record

Activities and Societies: Honor Roll, Honors Society, Chess Club, One-Act Plays (actor and stagehand), Musicals (actor and stagehand).