Ekta Sharma Email & Phone Number

Singapore

Singapore

Singapore

Singapore

• Responsible for growth, retention and up-sell of strategic accounts• Deliver guest feedback and hospitality marketing best practices to help customers improve overall success via QBRs and conferences• Work closely with the Product Team to bring intelligent product feedback & recommendations • Drive customer satisfaction and identify upsell opportunities• Work cross-functionally to ensure that customers projects are on-track and executed appropriately by the product, creative, campaign and technical services team• Assisting clients with managing email marketing via Revinate's CRM platform (Marketing & Guest Feedback)

Singapore

• Lead APAC market that is focused on the growth of API & Marketplace partners with profitability targets• Manage the Asia’s travel unicorn and biggest account; work closely with their marketing, Operations, Pricing and Account teams with the clear vision of increasing the revenue and exceeding the sales volume• Recommend pricing strategies, new products (tour and activities), and product improvements to optimize commercial results• Marketing initiatives with the suppliers to drive high sales for distribution partners and to increase the sales volume for the respective suppliers• Identify market trends of the travel industry, provide market and competitor analysis • Collaborate with product, Tech and Optimization teams on initiatives that improve conversion, tracking capabilities and revenue growth for the partner• Data Analysis and reporting (Tableau) to identify performance bottlenecks and growth opportunities of revenue

Singapore

• Make strategic interactions to current clients to drive adoption, business value and client satisfaction with the ultimate goal of subscription renewal• Develop and maintain relationships with existing customers by providing guidance, assistance and necessary education to promote the value and benefits of our Solutions to enable business success• Modify customer engagement skills accordingly to overcome objections and retain customers; identify solutions to issues and concerns

Singapore

- Responsible for growing TripAdvisor’s key strategic partnerships, revenue growth and supporting marketing campaigns for TripAdvisor’s Global platform for Businesses specifically in Indonesia and Cambodia.• The role involves new business acquisition with a strong focus on ROI and data-driven value based selling and account management for long-term client relationships.- Forecasting month and quarter sales using Salesforce, pipeline management, and regular coordination with pricing, customer support and sales operations teams throughout the sales cycle from qualification to closing.- Efficiently and effectively handled a high volume of inbound & outbound calls in a metrics driven contact centre environment.- Ability to understand and communicate a full solution product set educating the customers in the process. Live the brand.- Manage designated opportunities from lead to close, including order processing, approved by sales management.- Contributed over USD$200,000 Annual Recurring Revenue since February 2015.- Successfully implemented training & assistance to new hires upon request from management.- Achieved the highest strike rate in the APAC Region.- Attained the shortest sales cycle (From qualification to negotiation) in the APAC Region.- Ranked among the the top 10 sales professionals in TripAdvisor worldwide in H1 2015.

Singapore

- Working closely with the top MNC’S providing them with business solutions & professional in house training for employees in terms of international conferences and training workshops. - Liaised with top level executives from the different sectors of industry with regards to seeking out new business opportunities and existing client retention- Built close client relationship with corporate companies, (Oil and gas companies, banks) in the region.

Gurgaon, India

Strategic Planning:• Building framework for digital strategies for clients• Basing strategies on insights, analytics & qualitative parameters derived from using analytical tools• Plan and implement all online engagement initiatives on Paid, Owned & Earned Media for clients• Liaison with Media, Creative & Social Media teams to come up with innovative ideasKey Clients:• American Express Banking CorpManaged online lead generation business for the entire AMEX Credit Card portfolio with Annual Digital Media spends of Rs 3 crores (USD $500,000)Redesigned the AMEX India’s acquisition website - https://americanexpressindia.co.in/new/index.aspx, a responsive website compatible across devices & browsers - to make the process of online application simpler & easierAlso redesigned the Membership Rewards website www.americanexpress.com/india/mr/ecatalogue/index.html Some other key clients - Ten Sports, GE, Hindustan Times, RADO

Singapore

Noida Area, India

• Looking after entire Uttar Pradesh & NCR regions• Mentoring a team of 7 people, involving them in direct new business drive, tracking their success rate based of their new business, cross selling and existing upgrades ratio• Managing and modifying existing products for better delivery to customers in remote areas of UP • Handling only existing accounts and driving new business thru the team members• Spreading customer base thru various campaigns for deeper penetration in UP and NCR

Mba, Marketing

Bba, International Business

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Graduate Diploma, International Business

Activities and Societies: Head- Event Management Committee, Emcee- Events

High School

Activities and Societies: Sports Captain