Elaina Wilson Email & Phone Number

Okemos, Michigan, United States

Seattle, Wa

- Performed various accounts receivable functions, generated and sent invoices, handled cashreceipts posting, updated cash flow reports and researched chargebacks and write-offs.- Evaluated open accounts to look for past-due balances and pursue collection strategies.- Investigated billing discrepancies and implemented effective solutions to resolve concerns andprevent future problems.- Kept accounts receivable tracking database current with relevant client information, collectionand billing progress and program changes.- Processed over 250 payments every week.- Reviewed contracts, proposals and waivers to maintain accurate and up-to-date billing.- Methodically resolved active claims by analyzing possible discount violations, PODs, shortages,returns and related advertising.- Trained new employees to ensure productivity and high-quality work results.- Cross-trained to cover customer service and ecommerce accounting operations whenneeded.

Fircrest, Wa

- Maintained and reconciled accounting ledgers for 20 multifamily residential properties,including rent and utilities billing for residents.- Worked with Accounts Payable and On-Site property managers to coordinate the day to dayaccounting workflow.- Updated and maintained lease records, including new residents and lease renewals.- Reviewed resident payments and monitored payment history provided data to propertymanagers.- Prepared monthly and year-end closing statements, financial documents and invoices

Ludington, Mi

- As only in-office employee, managed office operations for small family business.- Fielded all incoming calls, assisting in customer questions, scheduling routine maintenanceappointments, and emergency repair services.- Communicated with on-site crews to route emergency services and relay site record andservice history.- Processed accounts receivable cash, check and credit card payments, prepared bankdeposits and maintained customer payment records.- Maintained and updated customer service records, and sent yearly service reminders.- Prepared bi-weekly payroll for team of salaried and hourly employees.- Paid vendors and verified accounts and payment totals.

- Coordinated with Project Manager to understand project needs and provide needed supportto meet targets for two simultaneous right-of-way acquisition projects.- Maintained field office space and provided administrative support to team of 10+ land agentsincluding preparing and tracking paperwork, field assignments, and office supply needs.- Compiled and completed weekly goal progress reporting for project manager, executives andstakeholders.- Maintained project databases containing land rights information, parcel reports, negotiationstatus, payments, damages and restoration.- Reviewed right-of-way lease documents for completion and accuracy.

Ludington, Mi

- Performed 60+ year title searches, ordered reports and obtained clearance documents inseveral states.- Examined deeds, deeds of trust, liens, judgments, and easements.- Evaluated documents to determine property ownership and mineral rights.- Processed and maintained title files, implementing security measures to protect data.- Conducted diligent research in different parish and county courthouses to check coal, oil, gasand estate information.

Ludington, Mi

Ludington, Michigan

For five consecutive summers I worked at Best Choice Market in Ludington, MI. Assisted in daily operation of the store, acting as a versatile and trusted employee. Daily tasks included food preparation, customer service, store upkeep, and inventory organization. Supported managers in planning and executing special events with the Ludington Chamber of Commerce and other community organizations. Advised and assisted with Social Media outreach and communications.

As part of my capstone course at Michigan State University, I managed a team of four students working on a client-based initiative for Pure Spartan LLC to design, create, and implement a website and digital marketing plan. Coordinated group meetings and managed project documentation. Acted as liaison and main point of contact to client, stakeholders, and supervising professor.

East Lansing, Mi

Under the Director of Movie Offices for the Residence Hall Association at Michigan State, I worked as part of the taskforce to reimagine and reestablish the Movie Office program in MSU Residence Halls. Spearheaded the initiative for on-campus advertising of Movie Office services. Supervised daily operations for the Gilchrist Movie Office including: organization, customer service, and employee support.

East Lansing, Mi

Worked for the Department of Residence Life at Michigan State, monitoring Residence Halls from the hours of 11pm to 7am. Completing and filing nightly paperwork and records, and screening residents and guests entering residence halls. Worked with Supervisors, Resident Mentors, and other personnel to deal with emergencies.

Bachelor Of Science (B.S.), Media And Communication Technology

Activities and Societies: MRULE, Spartan Christian FellowshipNew Media Driver's License Certification

College Prepatory Endorsement

Activities and Societies: National Honor Society, Drama Club, Equestrian Club