Elaine Armour Email & Phone Number

Suwanee, GA

Contract positionCreate course curriculum for product development team. Write storyboards outlining plan for eLearning course development. Use Captivate 8 to develop eLearning courses for Product, Sales, and Operations teams. Post courses to TPC Online Learning Management System. Design webinars for synchronous learning, and strategize with training.

Atlanta, GA

Contract positionUsed Captivate 7 to convert classroom training content into eLearning courses. Deliverables included course overviews and product demonstrations. Used Brainshark to rapidly convert PowerPoint files into eLearning content. Served as application tester for PeopleSoft implementation.

Washington, DC

Contract positionParticipated in a cross-functional team responsible for the release of the International Classification of Diseases-10 (ICD-10) project. Consulted with the Business Analysis and Requirements Documentation (BARD) team to align FAM Vol. II content with their daily automated feeds. Ensured that table constructs, links to single source files.

Mclean, VA

Contract positionResponsible for designing and developing instructor-led training materials, redesigning existing classroom materials and facilitating review processes to ensure accuracy. Designed training on the SMART 1.1 tool that helped manage high-risk loans and Real Estate Owned (REO) properties; explained the newly adopted Risk Rating process that.

Germantown, MD

Contract positionResponsible for developing instructor-led training for the firm’s Partners, Principals and Directors, the knowledge of which would be transferred to Senior Managers, Managers and other members of the Audit Engagement Team. Conducted needs assessments with Subject Matter Resources (SMRs) and Partners assigned to the training project..

Richmond, VA

Contract positionResponsible for updating existing training materials for immediate classroom delivery, facilitating needs assessment meetings for new courses, writing storyboards, and developing web-based training using Lectora. Developed a Mortgage Electronic Registration System (MERS®) elearning course explaining the electronic process for registering.

Responsible for creating sustainable learning experiences for internal and external customers. Conducted needs assessments with stakeholders and end users, worked with HR Managers, Business Analysts, technology leads, and other Subject Matter Experts (SMEs) to develop instructional materials, partnered with product and project managers to create web-based.

Instructional DesignerResponsible for designing high-impact training materials for classroom and online facilitated learning. Deliverables included web-based courses, instructor and participant manuals, end-user guides, quick reference guides, company brochures, pdf files, PowerPoint presentations, and handouts. Designed web-based compliance and elective.