Elaine Liu Email & Phone Number

Shanghai, China

Shanghai, China

Cambridge

Cambridge

• Reached out to prospective clients (leads) with calls, emails and texts; followed up within the lead nurturing process and converted them to registration sales
• Ensured the quality of inquiring host families by qualifying them in compliance with regulations of the Department of States and agency-specific rules
• Assisted customers with professional demeanor and concrete product knowledge on incoming queue calls
• Provided occasional shadowing sessions and training for new hires

Boston

• Specialized in public outreach to target customers and built rapport with them through various social media platforms
• Proactively recruited college ambassadors to increase brand awareness via WeChat and in-person networking events
• Planned and drafted marketing proposals for upcoming promotional events; negotiated event logistics with organizers
• Provided professional service to the clientele by responding to their inquiries online and coordinating company tours

• Drafted event host scripts and created informational presentations for the annual WGBH Food and Wine Festival
• Conducted research on event budgeting, guest speakers and actively reached out to potential event sponsors
• Promoted events (Stories from the Stage & Front Row Boston) by designing flyers and updating social media posts
• Provided on-site event assistance by training and coordinating volunteers, receiving guests and supporting walk-throughs
• Performed administrative tasks such as updating vendor & guest information on Eventbrite, and sorting event ticket sales on Excel sheets.

Claremont, CA

• Interviewed art instructors and collaborated with them to draft elaborate lesson plan models for future art workshops
• Assisted in the coordination of art workshops and increased event publicity by designing promotional flyers and photographing showcased artworks
• Performed administrative tasks such as updating client mailing list and corporate material safety data sheets (MSDS)

Greater Boston Area

• Drafted and revised opening speeches for various fashion and philanthropy events that hosted Vogue, Veronica Beard and Beth Israel Deaconess Medical Center
• Received guests, guided them through event procedures and responded to their inquiries to enhance customer satisfaction
• Assisted in the organization of the events’ indoor decor and equipment to ensure smooth procedures

Shenzhen, Guangdong, China

• Attended large-scale merchandise expos and promoted the hotel’s business travel deals to participating merchants
• Visited potential customers personally, and promoted the hotel's conference rooms for hosting business meetings or other social events
• Assisted customers to inspect conference rooms and confirm event procedures during set-ups
• Served customers and responded to various inquiries at the reception desk

Greater Boston Area

• Elected as the VP of Marketing for TBA Fashion, an online clothing business established by classmates in Babson’s Foundations of Management and Entrepreneurship course, which required students to initiate and operate a.
• Gathered students to model for the company and arranged professional photoshoots to create promotional flyers
• Created social media campaigns on Facebook and Instagram to advertise products and enhance brand awareness

Master Of Education - Med, Learning Design And Technology

Bachelor Of Business Administration, Marketing

Activities and Societies: Chinese Student Association, Japanese International Circle, Archery Club

High School, International Baccalaureate

Activities and Societies: Key Club, Orchestra