Elaine Macy Email & Phone Number

temping for the summer.

•Credit Policy liaison to the training department for credit policy updates, training manual proofing, and approvals.•Developed a new database to retrieve lending exceptions.•Researched audit findings and reported to upper management.•Utilized FannieMae guidelines to determine loan eligibility.•Advised upper management of analyzed trend results.

Trained and coached all new branch team members.Developed and grew local business relationships.Managed all hiring, evaluations, and terminations of staff employees.Handled all customer inquiries and complaints. Internal auditor of all mortgage, auto, and unsecured loans to ensure credit and compliance policies were followed.

Developed all training material for new product line as project leader.Trained the trainer and oversaw classes of 1,500 branch employees.Managed and coached multiple branch locations totaling 20 staff members.Internal branch and teller auditor. Executive sales and coach training.Completed Interpersonal Effectiveness and Conflict Management.

Associate'S Of Arts, Liberal Arts

Ma, Environmental Education And Conservation

Activities and Societies: Grad student for Cherry Hill C.H.E.E.R. Program President of Science Club

Bachelor'S Of Sciences, Biological Sciences