Chief Operating Officer
Middletown, De, Us
Engaged in helping tens of thousands of students to maximize their potential to the fullest.I established the operations of Amplio from scratch and provided strategic oversight during a period of rapid organizational growth. In this role, I led the development and implementation of processes and procedures for various departments, including operations, sales, finance and accounting, human resources, customer success, and information technology. I executed and set standards for the delivery of an innovative digital therapy service, hiring and training personnel to ensure seamless service delivery and compliance with federal, state and local regulations, which were essential aspects of the product and service delivery model. I developed relations and strategic partnerships with academic institutions for research, development and service collaboration. Additionally, I mentored and trained the local sales team, leading strategic business development activities from conception to implementation. Collaborating with the product team and R&D, I helped to define, specify, and prioritize new product development initiatives.