Ahmed Eldin Email & Phone Number

Richmond, Virginia Area

Richmond, Virginia Area

•Sr. QA Analyst in an Agile project team environment supporting the application with internal and external users.•Provided solutions for QA, UAT and Support Issues to assist PM with planning efforts.•Provided support to external and internal clients including training on the application, performing WebEx sessions to troubleshoot and to communicate work arounds should the issue require a HOTFIX or a later fix.•SME for the application, provided training to new employees and contractors including Business Analysts, Developers, QA team members.•Designed and implemented functional test plans and test cases based on system understanding and analysis of functional and system specifications. •Attended Business Requirement and Design sessions representing QA to analyze the requirements during analysis and design phases of the project as SME offering insight to additional requirements/design that were not considered previously.•Wrote test plan document covering project overview, test activities, test strategies and approach, test conditions and objectives, resources, test environment needs and requirements. •Review test cases with the project team to ensure accuracy of business intent. •Create and execute test cases in Quality Center (ALM).•Performed functionality testing (Manual/Black-Box), regression testing, security testing, server and ad-hoc testing of web-based and client server application(s). •Performed smoke testing on the build to assure it was successful and the environment was stable.•Performed UAT and Production Validation testing. •Defect reporting in Quality Center, verification and closing the issues.•Reviewed defect tickets with the Agile team members and business/client to ensure requirements were thorough and complete.•Performed ETL testing to verify mappings were correct using SQL.•Backend testing which includes writing complex SQL Queries to Validate the Data and Stored Procedures•Scrum Master for team of developers, analysts and QA

Richmond, Virginia Area

•Created an Access database to track scenarios.•Introduced the concept of tracking defects using Open Source tool, bugzilla, and trained entire development team on how to use.•Designed and documented test cases to meet specific business scenarios and use cases, and created supporting test data.•Collaborated with end-users and IT to solve production issues.•Tested new software and configuration changes to ensure the application met functional requirements, system compliance, and technical specification. •Created and executed test plans, test cases and test scripts for unit, regression, functional and performance testing.

Richmond, Virginia Area

•QA Lead responsible for implementing QA standards.•Collaborated with Business Analyst(s) to ensure requirements were complete and met the needs of the developers and QA members.•Partnered with the developers to bring concept of unit testing to avoid code being deployed to test environment and having to be backed out because of issues.•Performed functional, integration and regression testing of the website. •Performed cross-browser testing, cookies testing and JavaScript testing. •Experience opening defects and using bug tracking tools.•Prepared test status reports during and after test execution process.•Documented all the test procedures and test scripts and placed on the shared drive.•Created a Regression Suite that team could build on and could even use to help automate when ready to do so.

Richmond, Va

•Reviewed business requirements to create use cases specifically dealing with e-commerce, web, transaction process and POS systems.•Managed the systems tests and defect tracking using Test Director.•Created/defined use cases based on the business requirements.•Contributed to the documentation, process and planning required for a smooth conversion to the subsequent automated testing of a new e-commerce application.•As system test lead, coordinated everything in a production release from integration testing to deployment including environment builds, data needs, test status meetings, install morning deployment plans and rollback procedures.•Main QA lead for backend systems including fulfillment and fraud applications.•Received ITIL certification and helped drive efforts to standardize processes and terminologies throughout corporate.

Richmond, Virginia Area

•Responsible for daily production support of JD Edwards. Proactively worked issues with JD Edwards as they occurred and acted as main contact for all users on the operations side the areas of warehouse, sales order, inventory and purchasing. Handled incoming support calls from users and handled escalated calls from help desk or warehouse managers on issues that were affecting production and needed to be addressed immediately.•Met with clients (business owners) to develop business requirements for project.•Many of the projects were specific to the migration of company systems to the JD Edwards ERP and those projects were usually much larger requiring much coordination across cross functional teams which were internal and external to JD Edwards.•Worked with developers on creating new fields to tables, creating new tables, creating new views to applications for end users which was all part of data modeling process.•Created change control documents that needed to be signed off on by all stakeholders.•Developed and executed all test plans, scenarios, scripts for all phases of testing.•Once testing was successful and signoff complete, created documentation on change/new functionality which was to be used by all stakeholders/users.•Promoted to a Business Analyst position, which along with QA and implementation responsibilities, was more involved in helping to determine the best solution for new functionality requests and system enhancements•Took over testing role on JDE team and tested many different system enhancements and fixes on the testing environment•Provided overnight and weekend support to warehouses, handling any issues with JDE or any application that interacted with JDE. (IBM and Radio Frequency Units).•During go live weekends, ensured all jobs were setup to run in sequence to successfully transfer all data from warehouse old VAX system to new JD Edwards environment including all warehouse customer information and physical site information.