Eldred Richards Email & Phone Number

• Process service related inquiries directly from clients, and other partner areas throughout Merrill Lynch
• Provide service and operations support for internal business partners and clients
• Provide client service to inquires via internal and external telephone calls, email and written correspondence
• Prepare written correspondence for resolving operational complaints
• Process trades according to established procedures
• Use computerized system for tracking, information gathering, and troubleshooting

Albany, New York Area

• Provided excellent customer service to RadioShack patrons
• Conducted inventory management and restocking duties
• Trained in PoS system to manage transactions

Princeton, New Jersey

• Advocated non-violent methods of conflict resolution.
• Researched UN officials to identify potential supporters.
• Corresponded with UN offices to schedule informational interviews.
• Drafted letters and emails

Cape Town Area, South Africa

• Mentored disadvantaged high school students living in townships
• Helped students with coursework
• Engaged in team building exercises to help build confidence
• Discussed career goals to help formulate plans for post-graduation

Albany, New York Area

• Evaluated and analyzed business plans for small business owners
• Drafted and edited balance sheets using Microsoft Excel.
• Organized Contact Information Using Microsoft Excel
• Conducted market research for business Owners
• Provided detailed counsel to clients through research
• Learned the development process by observing business counselors conduct meetings