Eleanor Wheelwright Email & Phone Number

Salt Lake City, UT

Ogden, Utah, United States

- Experience working in Accounts Payable, processing Credit Card Payments, crediting and editing invoices, explaining service charges, and working with unhappy customers.- Answering phones both as the billing department as well as being able to troubleshoot basic alarm issues. Also well experienced in warm and cold transferring calls.- Fully trained with.

Ogden, Utah, United States

• Solely responsible for the teaching and instruction of a 30+ member flute, clarinet, and saxophonesection.
• Skilled in teaching music comprehension and musicality, drill sheet execution, complex rhythms anddynamics, and visual excellence.
• Experienced working closely with a team of instructors to ensure the success and well-being of upwards of 120 marching band members through curriculum creation and creative problem-solving.
• Collaborated with a team of individuals to create new training methods and rehearsal schedulesresulting in the receipt of the 2021 & 2022 State 3A Marching Band Championship 1st place accomplishment.

Salt Lake County, Utah, United States

• Responsible for implementing an inventory system, ordering and receiving products, and ensuringpricing remained consistent.
• Talented at managing and instructing large group events for both children and adults with upwardsof 65 participants.
• Trained in ceramic under-glaze and over-glaze procedures, loading industrial kilns, kiln firing schedules,and ceramic repair.
• Professionally trained by corporate staff on social media marketing strategies, the importance of in-studio graphics displays, and how to use Canva effectively to create media content.

Salt Lake City, Utah, United States

• Responsible for the documentation and organization of the Independent and Assisted Living Move-InProcess
• Effectively trained in sales outreach phone calls, meeting with new residents, filing paperwork,generating welcome gifts and signage, and working with newly moved-in residents.
• Talented in event planning, responsible for the planning and execution of quarterly marketing eventssuch as an antique car show for the residents, an exotic bird exposition, and a resident-participatingdog show.
• Experience working with PCC software and Welcome Home sales monitoring software to generateleads.
• Trained in various property management tasks such as giving apartment tours, explaining legalpaperwork, light maintenance work, and multi-team coordination.

Salt Lake City, Utah, United States

• Tasked with the creation and implementation of food-handling training materials, productivityoptimization, and health department compliance for 25 concession stands at the Rice Eccles Stadium.
• During game days, solely responsible for the supervision and maintenance of 3-5 concessions standssimultaneously, each with 20-30 volunteers.
• During the off-season, tasked with the winterization and deep cleaning of all concession stands, aswell as seeking out volunteers for the upcoming season.

Salt Lake City, Utah, United States

• Regularly responsible for the organization of 60+ employees, including the daily setup, detailing thepositions and responsibilities of each employee for the day.
• Responsible for the creation and implementation of the monthly newsletter, affectionately named "TheChicken Burger"
• Successfully completed the training of 32 employees, of which 15 went on to become Trainers, and5 became Team Leads.
• Began full-time Manager training, but my hourly availability was not compatible with the growingresponsibilities at the time.
• Single-handedly created and implemented the training curriculum used to train all incoming employeesfor well over a year.
• Excelled in customer service and hospitality training, receiving glowing 5-star reviews consistently onour CRM software.

South Ogden, Utah, United States

• Trusted to singlehandedly open and close the store regularly, while executing excellent customerservice skills and achieving high order accuracy.
• Managed teams of 4-5 people while ensuring daily cleanliness standards and checklists werecompleted.
• Responsible for taking Inventory and receiving shipments on Saturday mornings to avoid productshortages.

Riverdale, Utah, United States

• Regularly responsible for the organization of 60+ employees, including the daily setup, detailing thepositions and responsibilities of each employee for the day.
• Acted as Manager on Duty regularly, applying complex problem-solving skills and fast-paced flexibilityto ensure smooth operation.
• Excelled in customer service and hospitality training, receiving glowing 5-star reviews consistently onour CRM software and being promoted quickly to Team Leader after beginning employment.

Bachelor'S Degree, Criminology & Psychology, Minor In Anthropology, 3.9

Activities and Societies: Dean's List - (Fall 2020-2022) Solutions Scholars - University of Utah (2021-2023) National Society of.

High School Diploma, 3.8 Gpa

Activities and Societies: National Honor Society (NHS), National Society of High School Scholars (NSHSS), Drum Major for the Ogden High.