Erica Lee (Elee) Bridle Email and Phone Number
With over 10 years of experience in management roles, I have developed a strong set of skills that enable me to lead, motivate, and inspire teams, as well as deliver excellent results in operations, customer relations, and financial performance. I am passionate about customer service, and people, and I am always looking for new ways to improve and innovate. I am proud to be part of the Old Mill Cafe, a female-owned and operated business that values community, diversity, and social responsibility.As the General Manager of the Old Mill Cafe, I have been responsible for overseeing all aspects of the daily operations, including staffing, ordering, training, quality control, and customer satisfaction. I have also managed the budget, financial reports, inventory, and vendor relations, as well as implemented marketing strategies and promotional campaigns to increase sales and customer loyalty. Additionally, I have leveraged my previous experience as a Property Manager at WPL Associates, where I handled the management of a 130-unit community, to enhance the maintenance, appearance, and functionality of the cafe premises.
Old Mill Cafe
View- Website:
- oldmill-cafe.com
- Employees:
- 7
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General ManagerOld Mill Cafe Jan 2020 - PresentEllicott City, Maryland, United StatesCustomer and community relations/ online engagement through social mediaCoordinate event space rentals and event planningHelp implement new online accounts payable/ receiving and financial trackingHiring and training of all employees/ HR Supervising/ Directing/ Scheduling staff of 13 employeesMenu development/ implementing monthly specials Operations Management Customer ServiceQuality Assurance -
Customer Service/ Data EntryMoon Valley Farm Aug 2020 - Dec 2020Maryland, United StatesShort term employment to help with customer relationships/ set up weekly farm box drop off. Assisted with website development to stream line weekly farm box orders. Data entry of daily plantings into Excel spreadsheet -
ManagerLazy Hummingbird Coffee And Tea May 2017 - Oct 2019San Diego, CaSupervising and Directing Team Operations Management Ordering products / working with Vendors Training Ensuring Customer SatisfactionStaffing Decisions Human ResourcesChecking Product Quality Monitoring Financial Performance Managing Safety and Security inside the store
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Property ManagerWpl Associates Oct 2012 - Jan 2017Tigard, OregonProperty Manager for a 130 unit community proudly owned and managed by WPL Associates. Timely Collecting Revenue Budget Preparation Scheduling Vendors/Turns Customer Interaction and Relations Move In/Move Out Processing Lease RenewalsOriginal and Innovative Marketing Due DiligenceResident Events Property Financials Appfolio Experience Overseeing/ Management of Capital Improvements Bill Coding/Budget TrackingResponsible for all Corporate CorrespondenceRevenue GrowthVacancy ReportMonthly Budget Meeting with OwnershipResident Retention2014 Spectrum Committee member2015 Spectrum Committee member
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Property ManagerAffinity Property Management - Or Mar 2011 - Oct 2012Collecting Revenue Budget Preparation Scheduling Vendors/Turns Customer Interaction and Relations Move In/Move Out Processing Lease RenewalsOriginal and Innovative Marketing Due DiligenceResident Events Property Financials Weekly/Month End ReportsAMSI Experience Overseeing/ Management of Capital Improvements Bill Coding/Budget TrackingResponsible for all Corporate Correspondence Revenue Growth -
Assistant Property ManagerAffinity Property Management - Or Dec 2010 - Mar 2011Experience Managing a 210 Unit Garden Style Community Sales and Customer Service (Outlook)Original/Innovative Marketing and Advertising (Publisher/InDesign)Involved in Rent Collection Maintained 67.8% Renewal Rate Accurate Lease Renewal TrackingResident Events Corporate Binder OrganizationExcel Spreadsheet Preparation Accounting, Tenant Ledger and Invoice Coding Current Oregon Landlord and Tenant LawsCurrent Fair Housing Law Knowledge Comparison Reports/Market EvaluationsRecord Keeping/File Management -
Leasing ConsultantAffinity Property Management - Or Apr 2009 - Dec 2010Sales and Tenant Relations Multiple Property Experience Corporate Data EntryLight Maintenance & Cleaning -
Collections AssociateWells Fargo Nov 2008 - Apr 2009Outbound Call Center Collections/Customer Service Experience Meeting QuotasMarketingStrict Schedule Adherence -
Sales Associate / Counter ManagerNordstrom Aug 2006 - Nov 2008Portland, Oregon, United StatesAs counter manager for skincare line Kiehls, improved overall sales from year prior by$35,000 in less than eight months. Increased client base by more than double. Plannedand executed events on a monthly basis. Increased overall sales as counter managerfor Smashbox . Traveled to L.A. headquarters for on-set product application andtraining at Smashbox studios. Routinely exceeded sales goals and total customer Satisfaction. -
Sales AssociateMacy'S Nov 2005 - Aug 2006Portland, Oregon, United StatesMIT for Clinique. Trained seasonal employees. Set up displays highlighting upcomingevents and products. Improved and expanded client records and contact books.Received extremely high marks for customer service and overall sales.
Erica Lee (Elee) Bridle Education Details
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The Art Institute Of PortlandAdvertising -
West Linn High SchoolGeneral Studies
Frequently Asked Questions about Erica Lee (Elee) Bridle
What company does Erica Lee (Elee) Bridle work for?
Erica Lee (Elee) Bridle works for Old Mill Cafe
What is Erica Lee (Elee) Bridle's role at the current company?
Erica Lee (Elee) Bridle's current role is General Manager @ Old Mill Cafe | Operations Management.
What schools did Erica Lee (Elee) Bridle attend?
Erica Lee (Elee) Bridle attended The Art Institute Of Portland, West Linn High School.
Who are Erica Lee (Elee) Bridle's colleagues?
Erica Lee (Elee) Bridle's colleagues are Felicia Salazar, Mia Kuc.
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