Elena Escobar Email & Phone Number

Jacksonville, North Carolina, United States

Team player who works closely with the Contracts Director, Manager, and Executive Team on legal and regulatory trends with respect to vendors and the enterprise. Collaborates with other departments during contract negotiations regarding financial and contractual terms. Assists in resolving billing or other contractual problems on behalf of the provider or vendor.• Reviews approximately 20 submitted documentation and Request for Contract for completeness, accuracy, and compliance with State and Federal regulations to the Trillium policies and procedures.• Proofreads, re-types, and redistributes current contracts, contract extensions, contract addendums, and contract amendments.• Reviews and generates contracts for the new fiscal year or the end of the contract term. • Revises contract language while maintaining compliance requirements mandated by the State.• Verifies the accuracy of provider information in NC Tracks, NC Secretary of State, NC Division of Health Service Regulation, and other State maintained databases to ensure provider compliance.• Reviews contract budgets submitted to ensure they are in line with allocated funding. Works with the Finance Department to ensure line items from budgets are appropriate. • Quickly establishes rapport. Liaison between the contractor and internal departments and Executive Management. Liaison with vendors/contractors regarding problems with contracts and/or payment of contracts.

Swansboro, North Carolina

An energetic sales associate. Presents a warm and welcoming approachable presence on the sales floor. Upholds company and HR policies and procedures regarding customer service, warranty, return policy, dress code, etc. Demonstrates superb verbal communication skills daily in person and over the telephone to provide exceptional front-line customer service resulting in repeat customers. Highly knowledgeable in product knowledge. Able to change watch batteries, repair watch bands, and send rings for re-sizing. • Quickly establishes rapport to uncover customer purchase goals. Escorts the customer to the product and aids the customer in their buying decision. • Processes jewelry lay-a-ways and customer payments by cash, check, and credit card.• Responsible for maintaining an accurate inventory for fine jewelry, costume jewelry, and shoes.

Meriden, Ct

Team player responsible for all activities related to boarding loan data onto the Mortgage Servicing Platform (MSP). Oversaw three internal team members and six external team members that completed loan document verifications. Processed invoices for payment. • Provided new hire training, state and federal regulator training, and training on the daily functions of loan audits and loan balancing/reconciliations accounting. • Preserved data integrity by resolving data discrepancies, saving lender/servicer from fines.• Processed 12 draw/wire transfer requests for construction/rehabilitation renovation loans per day. Completed 50+ wire transfers per day for the Fix & Flip loan program.

Monroe, Ct

Managed approximately 250+ foreclosed properties nationwide with the assistance of local real estate brokers and vendors. • Ensured properties were well-maintained, obtained valuation reports, oversaw completion of repairs, and listed properties for sale. • Obtained construction bids, prepared budgets, and monitored draws for new construction residential loans.• Completed draw reconciliations and processed vendor invoices for payment.

Oversaw, managed and coordinated all activities relative to residential mortgage loan Servicing Transfers and Servicing Releases, Real Estate Owned (REO) property liquidation and claims analysis. Built and managed relationships with Clients, Servicers, Sub-Servicers and Third Parties.

Oversaw, managed, and coordinated all facets related to residential mortgage loans – Service Transfers and Service Release loans, financial reconciliation, Real Estate Owned (REO) property liquidation, and mortgage insurance claims analysis, and audit oversight. Managed relationships with clients, servicers, sub-servicers, and third parties (attorney, title company, contractors, and tax office). o Administrative Support – Liaison between six departments. Performed records management and document control processes on a shared drive. o Auditing – Troubleshot data anomalies, researched missing data, etc. o Directed project to streamline Service Transfers and Service Release loans providing a more comprehensive checklist for boarding loans and service release loans. These checklists guaranteed deadlines and enhanced productivity, which saved the company human capital expenses. o Designed a company email template for communication, creating more time-efficient notification of pertinent information relating to incoming transfers or service release loans. This template significantly reduced the breakdown in communication if someone forgot to send an email to the correct person, as well as lowered inconsistencies in the data submitted. The email template also helped prevent and mitigate possible state/federal fines for missed deadlines.o Completed a monthly audit of 200 paid Mortgage Insurance claim settlements and denials, resulting in continued cash flow for 3+ years. o Created an all-inclusive checklist and streamlined policy and procedures resulting in the client receiving maximum claim settlement proceeds, thus saving both time and money. Because the process was efficient, the findings were more accurate and saved the insurance company money.o Investigated the handling of various transactions to note inefficiencies and fraudulent activities, saving the company money because we did not incur any fines from the state/federal government.