Eleven Yang Email and Phone Number

- Analyzing and understanding the job position, screening CVs and searching for candidates- Consistently bring in high quality candidates through head-hunting activities- Build an extensive referral network.- Develop long-term and trusted relationships with candidates by attaining a comprehensive and in- depth knowledge of the candidates’ background.- Well understanding the organisation, its culture and resourcing requirements in order to introduce to candidates- Provide a professional and solutions-based consultancy service to candidates- Select and match candidates for assignments including managing the interview process, salary negotiations and candidate management

- Approving & allocating students’ hostel booking and residential booking. - Maintaining a good customer service at reception and assisting occupier during their check-in and check-out or feedbacks/queries. - Processing account receivable & payable. - Preparing statement to occupiers and sending reminders for payment; pursuing arrears before due date. - Processing petty cash claim. - Preparing monthly miscellaneous income report. - Administrative duties including replying emails, filing and documentation. - Handling ad-hoc tasks. EXPERIENCE GAINED- FIinance / Admnistration: Better knowledges for payables and receivables as well as skills to handle finance-related tasks assigned by Finance Manager. - Customer Services: To ensure that the clients' requests were fulfilled professionally via win-win situation for both Client and Employer. - Teamwork: To form a good working relationship with colleagues from diverse background and together as a team to provide clients with pleasurable experience during their lease. - Software：Mastering Microsoft Office Software through practice

- Administrative works (e.g. filing, planning travel itinerary, preparing Power Point slides for presentation, sales report such as tour income & expenses, profit report etc.) - Liaising with overseas agents and customers for (customized) tour packages (e.g. transport, accommodation, meals). - Resolving customers’ complaint, managing customer database record. EXPERIENCE GAINED- Administration: I took over all administrative works from the seniors. - Customer Services: Capable to liaise with my agents and clients professionally. - Teamwork: I remained humble and positive in learning from seniors. - Software: Abacus