Eliane L. Email & Phone Number

Montreal, Quebec, Canada

Montreal, Quebec, Canada

Montréal, Qc, Canada

• Ensuring the success of Dialogue clients at scale to ensure long-term engagement • Following and optimizing the client management process and owning the launch, support and contract renewal • Contributing to identifying areas of opportunity for improvement and optimizing account management practices • Working closely with internal operations to represent the voice of Dialogue customersPlatforms used: Salesforce, Asana, Front, Highspot, Slack, Hubspot

Montreal, Canada Area

• Assess LTD DI claims for benefit entitlement by reviewing contractual, medical, functional and occupational information• Manage a caseload of up to 120 files• Develop and maintain outcome-focused case management plans to help plan members return to work. • Work collaboratively with plan members, plan sponsors, lawyers, health care practitioners and other stakeholders to obtain information, provide claim status, create action plans • Conduct telephone interviews to ensure complete understanding of the absence and types of support required to assist with return to work planningAdditional:SunBuddy• Provide guidance, assistance and encouragement for a new hires• Demonstrate tasks through job shadowing• Set up touch points and act as an ongoing point of contact for questionsSolar Change Project - Team Representative• Recognize challenges, gaps and and suggest extra training/communication as needed during development and implementation of new software• Share and promote project communications• Support my team during the new program transition• Identify key barriers to change and raise them to the project team• Understand the change impacts and address these with my team

Montreal, Canada Area

Uplet gives independent professionals access to private studio space on-demand. Rent space by the hour with no long-term commitments - you only pay for the time you need, when you need it. It's the easiest and most flexible way to book your next private or group session. Spaces listed on Uplet provide trainers and wellness professionals everything they need for any type of training, therapy, or private work session. No strings attached.With spaces all over your city, Office2 gets you closer to your clients so you can continue to work for yourself.

Melbourne, Australia

• Obtained Working Holiday Visa to Australia - 6 months of travel to Australia, India and South East Asia.• Budgeting and Planning: Responsible for planning travel itineraries, finding lodging and monitoring budget. Acquired strong adaptability, communication, and negotiation skills• Service & Hospitality job: Developed strong interpersonal and customer service skills

Montreal, Quebec

• Oversee the facility to ensure the safety of participants and security of equipment• Familiarize participants with the safe and effective use of fitness equipment• Maintain orderliness of equipment and fitness center

Montreal, Quebec

• Work collaboratively with the physiotherapists to provide patients with safe and effective treatment • Administer electrotherapy and hydrotherapy treatments• Ensure cleanliness and orderliness of the clinic

Montreal, Quebec

• Teach choreography to a group of 8 15-18 year olds and direct them in order to prepare them for their final year-end show presentation• Monitor students’ performance and adapt my teaching methods to meet their needs

Residential Real Estate, Real Estate

Bachelor’S Degree, Athletic Therapy

Activities and Societies: Wellness Week Committee, Graduation Ball Committee• Nearly 2 years of hands experience throughout 3 internships.

Master’S Degree, Physical Therapy/Therapist, 2:1

Activities and Societies: Physiotherapy SocietyDissertation: An Exploration of Interventions to Increase Patients’ Adherence to Exercise.