Elgin Switzer Email & Phone Number

Minneapolis, Minnesota, United States

1900 Chicago Ave S

• Review and prepare for daily lessons• Instruct and monitor students during class time• Evaluate and document student performance• Review policy manual with each student and monitor adherence to policies• Administer and grade all exams• Discuss areas of improvement with students and appropriate manager• Document student performance including attendance and course completion requirements• Tutor students as assigned and instruct in one to one trainings on-site and off-site• Attend all scheduled staff meetings

Farmington, Mn

Farmington, Mn

Greater Minneapolis-St. Paul Area

St Paul Mn

• Managed all of U.S. training schedule• Hosted/facilitated orientations• Re-designed new hire orientation• Created and sent out weekly pivot tables/progress reports• Maintained LMS records for U.S. Employees• Updated tests for CBT’s• Conducted/designed exit interviews

Minnetonka, Mn

• Explain health care benefits to UHC members• Treat all callers with compassion• Research questions regarding members plans • Route inbound calls to appropriate departments

Greater Minneapolis-St. Paul Area

• Coach Department managers on effective presentations• Assisted with hosting and content of New Supervisor Orientation• Manage and approve/deny designs of Presentations before they are submitted to ELM• Coach managers/directors on how to create a good presentation • Hosted New Supervisor Orientation• Prepared, designed and critiqued New Supervisor Orientation• Critique and fix presentations; Power Point, general presentations• ELM Administrator (people soft)• Manager Century College training program and Liaison work

Muinch, Germany

• Supervised employee development through ongoing training• Taught conflict resolution, negotiating, cultural diversity, dealing with communication breakdown, active listening to name a few - created 100s of other topic based lesson plans. • Conducted needs analyses • Studied and developed new/interesting/effective teaching methods • Developed all new programs and methodologies. Brought energy and fun to every class• Teaching via E - Learning • Learning Management System (LMS)• Webinars, videos, audio conferences, and computer-based modules• Taught German Students via E - Learning in and around Germany• Managed attendance, billing, positive customer relations, customer feedback, progress reports, and exit interviews for multiple clients simultaneously

Munich, Germany

• Supervised employee development through ongoing training• Taught conflict resolution, negotiating, cultural diversity, dealing with communication breakdown, active listening to name a few - created 100s of other topic based lesson plans. • Conducted needs analyses • Studied and developed new/interesting/effective teaching methods • Developed all new programs and methodologies. Brought energy and fun to every class• Teaching via E - Learning • Learning Management System (LMS)• Webinars, videos, audio conferences, and computer-based modules• Taught German Students via E - Learning in and around Germany• Managed attendance, billing, positive customer relations, customer feedback, progress reports, and exit interviews for multiple clients simultaneously

Bloomington Mn

Supervised 5 person load teamSupervised rigging, loading and unloading of 34 Million dollar C130H aircraft Supervised (in combat) the safe and successful transport of over 20 million dollars in US Military hardware with zero damage and perfect safety recordSupervised the safe and successful transport of over 4000 Marines, Iraqi Police, and 20 US SenatorsReceived top graduate award for loadmaster course Supervised new airmen: Loadmaster school Two combat tours in Kuwait and Iraq

Rosemount Minnesota

• Employee Coaching• Create, design, and teach new driving scenarios for simulator• Orientation – on boarding • Created and managed an incentive program to encourage safer driving • Maintain records of all new safety rules• Manage Curriculum design and scenarios for truck drivers• Manage accident review with driver and determine root cause & conduct appropriate training• Manage driver records for accidents, training, and future review training• Manage communication with driver managers to route drivers in for training at appropriate times• Teach drivers safe driving techniques• Conduct road tests

Master’S Degree In Business Administration, Human Resources Management And Business Administration, 3.8

• GPA: 3.8 • Strategic management • Employment Law • Human Resource strategy • Leadership & Ethics for Managers • A Managerial Approach.

Bachelor’S Degree, In Business Administration, Human Resources Management And Business Administration, 3.6

• Managerial Accounting and Organizational Controls • Financial Management • Human Resource Management • Human Resource Administration •.