Eli Hoffman Email & Phone Number

Massachusetts, United States

Created and delivered e-learning courses, job aids, product demos, and live training to enable 1,500+ global Sales and technical Pre-Sales team members to effectively sell Iron Mountain’s digital products and servicesCollaborated with regional, vertical, marketing, sales, and product leads to ensure accuracy and alignment of content, resulting in 100% of training participants agreeing they have the knowledge needed to effectively sellHighly proficient in content creation tools, including Articulate 360, Camtasia, and Microsoft Office

Cambridge, Massachusetts

Two-time nominee for the “Marky,” an award presented to those who have achieved excellence within their role in the Marketing organization (Q2 and Q3 2021)Initiated, created, and delivered new hire onboarding and continued education programs to scale for a growing, global team, addressing industry and technical knowledge gapsCreated and maintained library of 40+ best practice resources, including user guides and how-to videos Built and maintained internal "KnowledgeHub" and SharePoint sites to house and share knowledge resources Developed proficiency in Excel, Power BI, and Tableau to automate and analyze effectiveness metrics for the RFx Team, which contributed to more than $80M of won deals from 2019-2022 Served as owner and subject-matter expert of the RFx automation system and content database used by 1,500+ Pega employeesManaged high-quality RFx responses in collaboration with account teams to advance multi-million dollar opportunities

Boston, Ma

Received nomination for ANet's "Service to Schools" impact award for providing exemplary support for our school partners (Q3 2018)Managed the administration of quarterly interim assessments for a portfolio of over 300 schools across Louisiana, Massachusetts, Tennessee, Alabama, Michigan and OhioFacilitated in-person and virtual training sessions with hundreds of school leaders as preparation for administration and effective use of ANet's online platforms and resources Redesigned in-person partner onboarding model to align with need for blended and just-in-time learning Collaborated weekly with internal network teams to highlight trends and identify new opportunities for proactive support to school partnersProvided Tier 2 phone, email and in-person support for teachers, principals and district leaders in order to effectively leverage ANet's assessments and resources

Boston, Ma

Provided real-time platform support via phone and email for leaders and teachers from 900+ partner schoolsOrchestrated quality assurance testing for new platform feature releasesQueried, proofed and assembled data into customized stepback decks for partner school and district leaders Facilitated regular, organization-wide discussions on topics relating to advancing racial equityCollaborated with internal and external partners on student data analysis projects to highlight best practicesFacilitated virtual and in-person training sessions for partner school leaders

Boston, Ma

Led instruction in ELA and enrichment activities for a class of 20 studentsMaintained regular contact with students’ first-shift teachers and families to meet the needs of studentsLiaised with local professionals to lead “Apprenticeships” twice a weekCreated, managed and analyzed systems for tracking campus dataOversaw data collection and evaluation for over 600 students in Citizen Schools network

Boston, Ma

Assisted with execution of special projects, including inaugural Football at Fenway event.

Bachelor’S Degree, B.A. Psychology, 3.6 Gpa

Activities and Societies: Commonwealth Honors College, Outing Club, Habitat for Humanity, Volunteer at Amherst Middle SchoolMinor.

Spring Semester Abroad, Psychology

Activities and Societies: Volunteer at Killer Rabbit Cafe

Education record

Activities and Societies: Senior Class Treasurer, 4 years of Varsity Soccer, 2 years of Junior Varsity Basketball, Red Cross, Co-Founder.