Eli Isakov Email & Phone Number

Israel

As a customer service representative, I was responsible for customer satisfaction while maximizing sales from each client as much as possible. I'm managing to sell 60% - 75% of the station's monthly sales target every month. Based on my previous manager's recommendation, after a year of hard work, I was sent by the company to a sales specialist program to enrich my knowledge of advanced sales techniques and became a customer support specialist. During covid 19, my manager was assigned another gas station to manage because of an employee shortage. I was left to manage the gas station's operations by myself to provide customer service, make sales, handle customer complaints, and track inventory.

Israel

Continued Service as a contractor Merkava Mark 4 tank mechanic in the Israeli defense forces.

Israel

Mandatory service in the Israeli defense forces as a Merkava Mark 4 tank mechanic. Served in the 46th battalion, 401st Brigade of the armored corps. During my service, I was part of the company's technical squad. I provided consistent maintenance on all of my company's tanks as a chassis & engine technician. Every week, I was in charge of examining the tanks even if the tank squads didn't report any issues and finding issues myself. After I found damaged parts, I had to find the exact part in the technical catalog, order it, and then fix it. I had to train and guide the new technicians that joined our company. The technical squad also has to work with technical departments on other levels of the defense industry on issues that are above the scope of the ordinary technician. Once in a while, I gave tours in English to pro-Israel funders arriving from abroad on the Merkava Mark 4 tank and the Merkava project in general and its history and how it all started in the first place. The funders donate lots of money to projects and NPOs yearly.

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Associate'S Degree, Practical Mechanical Engineering, 80