Customer Success Manager
Current
Jul 2024 - Present
AeroLeads people directory · profile
Eli Karlsson Email & Phone Number
Customer Success Manager at Carta
at
Carta
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Customer Success Manager at Carta
Location
London, England, United Kingdom
Company size
Who is Eli Karlsson? Overview
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Quick answer
Eli Karlsson is listed as Customer Success Manager at Carta at Carta, a company with 866 employees, based in London, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Eli Karlsson.
Eli Karlsson previously worked as Customer Success Manager at Carta and Customer Experience Lead at Department Of Internal Affairs (Nz). Eli Karlsson holds Bachelor Of Bus, Finance from Massey University.
Company email context
Email format at Carta
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Carta
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Profile bio
About Eli Karlsson
Experienced and reliable CX Lead with a track record of designing and implementing CX strategies in alignment with organisational goals and change initiatives. Utilising strong communication and stakeholder management skills, I understand customers and advocate on their behalf’s to identify and deliver continuous improvement initiatives which influence product decisions. Comfortable working cross-functionally to deliver high quality work within fast paced and ambiguous environments.
Current workplace
Eli Karlsson's current company
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Carta
7 roles
Eli Karlsson work experience
A career timeline built from the work history available for this profile.
Customer Experience Lead
Mar 2023 - Apr 2024
Cx Lead
Being a leader in the Customer Success team, I support the team in their day-to-day operations whilst driving continuous improvement initiatives. Using my analytical skills, I enable data-driven decisions to improve the customer experience and support the team through the change management process.Outside of supporting the CX team in providing top-tier.
Aug 2022 - Mar 2023
Senior Customer Success Specialist
As a key member of the Customer Success team, I champion the onboarding of new customers, support existing customers, and assist with day-to-day operations.Alongside this, I use my analytical mind to gather and analyse insights from my work in customersuccess to present opportunities for further business development. I use my empathy to identify instances.
Mar 2022 - Aug 2022
Customer Success Specialist
I provide a high level of responsive support via digital channels, making sure new customers are seamlessly and successfully onboarded and ensuring that existing customers have the support they need.I go above and beyond for customers and share their voice to drive process improvements helping the wider team deliver even better customer outcomes.
Mar 2021 - Mar 2022
Territory Manager
Beverage Brothers
Jul 2020 - Mar 2021
Account Manager
Beverage Brothers
Nov 2017 - Jul 2020
Team & coworkers
Colleagues at Carta
Other employees you can reach at carta.com. View company contacts for 866 employees →
MH
Maria Helena Perensin
Colleague at Carta
Rio De Janeiro, Brazil, Brazil
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TD
Tess Davis
Colleague at Carta
San Francisco, California, United States, United States
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LM
Laila Maddalena
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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MG
Marco Grelli
Colleague at Carta
San Francisco Bay Area, United States
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PM
Pedro Mello
Colleague at Carta
Niterói, Rio De Janeiro, Brazil, Brazil
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VR
Vitor Ramos
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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LN
Luciane Noronha
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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AA
April Allred
Colleague at Carta
Sandy, Utah, United States, United States
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JH
Jessel Hidalgo
Colleague at Carta
Tooele, Utah, United States, United States
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YT
Yanko Tolov
Colleague at Carta
London, England, United Kingdom, United Kingdom
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Maria Helena Perensin
Colleague at Carta
Rio De Janeiro, Brazil, Brazil
View →
TD
Tess Davis
Colleague at Carta
San Francisco, California, United States, United States
View →
LM
Laila Maddalena
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
MG
Marco Grelli
Colleague at Carta
San Francisco Bay Area, United States
View →
PM
Pedro Mello
Colleague at Carta
Niterói, Rio De Janeiro, Brazil, Brazil
View →
VR
Vitor Ramos
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
LN
Luciane Noronha
Colleague at Carta
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
View →
AA
April Allred
Colleague at Carta
Sandy, Utah, United States, United States
View →
JH
Jessel Hidalgo
Colleague at Carta
Tooele, Utah, United States, United States
View →
YT
Yanko Tolov
Colleague at Carta
London, England, United Kingdom, United Kingdom
View →
3 education records
Eli Karlsson education
Bachelor Of Bus, Finance
Bachelor Of Managment Studies
Education record
FAQ
Frequently asked questions about Eli Karlsson
Quick answers generated from the profile data available on this page.
What company does Eli Karlsson work for?
Eli Karlsson works for Carta.
What is Eli Karlsson's role at Carta?
Eli Karlsson is listed as Customer Success Manager at Carta at Carta.
Where is Eli Karlsson based?
Eli Karlsson is based in London, England, United Kingdom while working with Carta.
What companies has Eli Karlsson worked for?
Eli Karlsson has worked for Carta, Department Of Internal Affairs (Nz), Hatch, and Beverage Brothers.
Who are Eli Karlsson's colleagues at Carta?
Eli Karlsson's colleagues at Carta include Maria Helena Perensin, Tess Davis, Laila Maddalena, Marco Grelli, and Pedro Mello.
How can I contact Eli Karlsson?
You can use AeroLeads to view verified contact signals for Eli Karlsson at Carta, including work email, phone, and LinkedIn data when available.
What schools did Eli Karlsson attend?
Eli Karlsson holds Bachelor Of Bus, Finance from Massey University.
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