Oversee and develop relations with the Partner Agency Network of over 625 feeding programs.Specifically, I handle the training, oversight, and resource development of West Orange and Seminole counties in Central Florida.Collect and handle documents on contracts and agreements between the Food Bank and each Agency.Conduct annual monitoring and inspections following USDA, TEFAP, and safe food handling protocols.Write compliance corrective action forms for those outside the Food Bank and Feeding America's policies and procedures.

Oversaw the network's Partner Agency application process annually.Responded to emails and phone inquiries from Agencies and community leaders, filtering requests by the Coordinator or up to the Agency Relations Manager.Set up Zoom calls and provided chat moderation for meetings and training.

Managed social media platforms such as Twitter, Facebook, and Instagram and monitored engagement insights. Created content and multimedia images for social media such as infographics, and graphic designs. Drafted announcements and blog posts for the website's news page.Interacted with writers and cross-shared content to maximize user engagement.

Managing and overseeing a staff of four work-studies.Answering emails and inquiries from local donors, community leaders, and organizations on and off UCF's campus.Overseeing volunteer staff of over 90+ volunteers and assisting with the internal operations of the pantry. Conducting interviews with local media and tours for clients, prospective donors, and stakeholders. Surveying students to assist with a better customer service experience inside of the pantry, identifying areas of improvement surrounding dietary restrictions, items in need, and overall satisfaction with services being offered.

Coordinated new and returning volunteer orientations, created training materials, manuals, etc. Engaged with and oversight of 60+ volunteers and input of volunteer hours into the system database.Hosted committee meetings, established volunteer leads, and typed up meeting minutes.