Eli Warwick Email & Phone Number

United States

Streamlining Operations, Ensuring Quality, and Driving EfficiencyAs a Project Manager, I help the COO oversee five departments, playing a key role in hiring decisions, and ensuring on-time task completion at a high-quality level. My responsibilities include:- Weekly collection and reporting of team KPIs, optimizing data accuracy.- Daily coordination of cross-departmental operations.- Development, implementation, and enforcement of company SOPs.- Ownership of the support ticketing system for efficient issue resolution.- Management of internal client set-up and close-out processes.- Efficient utilization of internal tools (ClickUp, HubSpot, etc.).- Assistance in resolving outstanding revenue issues.My role contributes to operational excellence and improving efficiency.

Remote

- Recently completed a large Monday.com project where I connected Calendly through Zapier to Monday.com for 60+ clients accounts for data tracking and organization- Successfully manages a dynamic team of 6 individuals across the Database, Traffic, and Responding departments, ensuring operations run smoothly.- Proactively exceeds client expectations by overseeing and optimizing daily operations for 80 accounts, resulting in enhanced client satisfaction and loyalty.- Demonstrates exceptional project management skills by utilizing available resources to prioritize projects andensure timely and budget-conscious completion of tasks.- Proven track record of overseeing account management scheduling, consistently meeting strict deadlines and adjusting priorities to accommodate unforeseen circumstances. - Oversees the launch of five new clients every week- Oversees continued operations for a portfolio of 80+ clients, ensuring exceptional results and maximum client satisfaction.- Trained and supported the Marketing Directors in platforms such as Apollo, Lemlist, Quickmail, Monday.com, Zapier

Remote

- Successfully led a team of 10+ individuals, assigning and managing over 100 weekly assignments to maintain timelines and meet project deadlines on monday.com.- Demonstrated expertise in managing our email database program called Apollo for 80+ clients, creating personalized prospect lists tailored to each client's unique target audience. - Successfully managed email deliverability such as domain DNS record setup, inbox warming, etc for 400+ inboxes, ensuring that all clients' emails reached their intended recipients. - Managed 300+ email campaigns, ensuring that they ran smoothly and were filled with potential prospects to drive maximum engagement for our clients. - Demonstrated a comprehensive understanding of project management skills by overseeing client launches from inception to completion while adhering to budget constraints.- Proactively monitored and tracked project milestones, identifying potential issues and implementing solutions to ensure on-time delivery and client satisfaction.- Recognized for exceptional performance and appointed as the Lead of Traffic and Database Departments in August 2022, a testament to my leadership abilities and expertise in managing cross-functional teams.