Eli Z. Email & Phone Number

Toronto, Ontario, Canada

1120 Birchmount Road Toronto

• Managing the QA and customer support activities for in-house developed digital learning applications and solutions• Leading all QA activities of B2B and B2C SAAS e-commerce (Platforms: BigCommerce, Shopify, Squarespace) with interface testing to K-12 digital learning platform including integration tests of different complex multi level back-end systemsand platforms (JDE/Zoura/Orca/LANSA/ESB/PIM, SQL,API, EDI, ATLAS/Mongo, Middleware DB)• Creating and managing QA Strategies, test… Show more • Managing the QA and customer support activities for in-house developed digital learning applications and solutions• Leading all QA activities of B2B and B2C SAAS e-commerce (Platforms: BigCommerce, Shopify, Squarespace) with interface testing to K-12 digital learning platform including integration tests of different complex multi level back-end systemsand platforms (JDE/Zoura/Orca/LANSA/ESB/PIM, SQL,API, EDI, ATLAS/Mongo, Middleware DB)• Creating and managing QA Strategies, test plans and execution, regression plans, reporting, writing business requirements, technical manuals, and automated test scripts.• Administration of G-Suite Enterprise and Google Chromebook provisioing• Administration of SalesForce Service Console app • Administration of Atlasssian cloud platform (Jira and Confluence)• Managing in-house and offshore QA resources for multiple projects.• Creating, mentoring and training in-house QA team.• Planing, coordinating the QA of 3rd party applications integrations, i.e. digital learningplatform D2L (Desire2Learn) and LanSchool Air integration with in-house learningplatform.• Accessibility tests and audit for all projects.• Migration and Data integrity tests (Users and Products migration), import/exporttests, Oracle product information management (PIM) system tests, JDE/ERP dataintegrity tests, API and web services tests, GUI and functionality tests, nonfunctionaland automation (Selenium) tests. Show less

Toronto, Canada Area

• QA team lead for multiple products for commercial real estate asset management on a multi-platform environment used by largest landlords and brokerages clients in North America.• QA of asset management web tool (CoRE), import manager tool (DataBridge application), reporting and business intelligence, customized publishing tools (customized AR), WebView (White label AR), fpBuilder a complex 3D tool to create interactive suite and city models, Mobile publishing iPAD app (TourBook app) with… Show more • QA team lead for multiple products for commercial real estate asset management on a multi-platform environment used by largest landlords and brokerages clients in North America.• QA of asset management web tool (CoRE), import manager tool (DataBridge application), reporting and business intelligence, customized publishing tools (customized AR), WebView (White label AR), fpBuilder a complex 3D tool to create interactive suite and city models, Mobile publishing iPAD app (TourBook app) with embedded 2D and 3D content ability.• Identified quickly the gaps of the existing QA process after analyzing the existing processes and designed with the help of the team a process that would better address the need of the organization. • Implemented an initial emergency QA process to better correspond to urgency of high quality delivery and complexity of multi products in multi development teams. • Implemented sustainable and effective multi phased QA enhancement process to establish a reliable and consistent high quality delivery based on overall business requirements.• Enhanced the quality of all products so that neither deployment rollbacks nor release delays were observed Show less

Toronto

• Quality assurance of an advanced and flexible web based client-server ticketing software and services with integrated CRM, Payment Gateways, MS SQL, IIS Server.• Team lead of one of the QA teams • QA of Kiosk, Access Control, Fundraising, Online e-commerce, web based desktop user interfaces, financial reporting and Business Intelligence, multiple versions of complex web applications, customizations, Mobile and social media integration, Google analytics, Adobe Omniture integration… Show more • Quality assurance of an advanced and flexible web based client-server ticketing software and services with integrated CRM, Payment Gateways, MS SQL, IIS Server.• Team lead of one of the QA teams • QA of Kiosk, Access Control, Fundraising, Online e-commerce, web based desktop user interfaces, financial reporting and Business Intelligence, multiple versions of complex web applications, customizations, Mobile and social media integration, Google analytics, Adobe Omniture integration, server and database configurations.• ADA tests for web page accessibility requirements and AODA accessibility audit.• Complex data verification, using SQL queries and SQL Profiler as well as source code verification using winCvs.• Developing, implementing and updating test cases using ApTest and Testlink using xml files.• Extensive experience JIRA, Altassian Confluence Wiki, Hudson/Jenkins build generation/monitoring.• Participated in and managed interviews and hiring processes. Show less

Toronto, Canada Area

Project: Wells Fargo Teller Software • QA of WellsFargo Next Generation Teller Project• Responsible for entire QA process and the QA work frame for a multi phased project, supporting developers and coordination of QA efforts with the client. • Developing, implementing, and updating QA Plans, Test Cases and UAT • Creating bug reports for internal and external use. Merging/importing/exporting bug reports from different sources for better overview.• Administration and… Show more Project: Wells Fargo Teller Software • QA of WellsFargo Next Generation Teller Project• Responsible for entire QA process and the QA work frame for a multi phased project, supporting developers and coordination of QA efforts with the client. • Developing, implementing, and updating QA Plans, Test Cases and UAT • Creating bug reports for internal and external use. Merging/importing/exporting bug reports from different sources for better overview.• Administration and maintenance of TrackStudio.Project: Avistago Digital Media Signage • QA of a dynamic and powerful multimedia and advertising web and client based application Avistago on multiple platforms (Linux, Win, Mac).• Responsible for complete QA work frame, developing, implementing, updating QA Plans, QA Test Cases and User Acceptance Cases. • Creating bug reports for management. • Design and creation of customized bug-tracking workflows for this project using TrackStudio. • Using Selenium for some automated web testing.• Close communication with developers and designers to enhance user experience by suggesting add-ons to existing workflows, modifications to remove unnecessary workflows, re-designing and ensuring the consistencies in similar workflows.• Documenting and writing or modifying the requirements as they arise. Marinating the change requests, ongoing update of QA process and implementing additions into QA process.• Acquiring a deep knowledge in Audio Video transcoding and editing.Project BC Ferries WebPages and web applications• QA of the BC Ferries web pages + internal/external web applications.• Developing, implementing, updating QA Plans, QA Test Cases and UAT. • Maintaining, supervising and processing CR process to ensure the requirements do not conflict with existing workflows.• Coordinating and planning QA efforts with the client’s off-site QA team.• Acquiring a deep knowledge of Transport and Tourism information systems, Reservation System, in this specific industry. Show less

Richmond Hill, On

• Developing, executing, maintaining and organizing Test Plans, Test Suites, Test Reports and Test Cases.• Daily grafting of Dev SQA builds of Roxio Media software.• Maintaining QA web tools such as Testlink, SharePoint, DiffRep, DevTrack, MSIGraft, AppReport, and WebReporting.• Documenting in Wikipage• Subject Matter Expert for NoHold German Virtual Agent, administering and QA of NoHold (a web based self service query system)• Testing and administering of a German… Show more • Developing, executing, maintaining and organizing Test Plans, Test Suites, Test Reports and Test Cases.• Daily grafting of Dev SQA builds of Roxio Media software.• Maintaining QA web tools such as Testlink, SharePoint, DiffRep, DevTrack, MSIGraft, AppReport, and WebReporting.• Documenting in Wikipage• Subject Matter Expert for NoHold German Virtual Agent, administering and QA of NoHold (a web based self service query system)• Testing and administering of a German web-based Google Knowledge Base System, as well as DigitalRiver (Online payment web tool), and Customer1 (CRM) • Creating and translating of KB articles, writing procedures and documentations for all related tools. Show less

Stuttgart Area, Germany