Eliane Silva

Eliane Silva Email and Phone Number

Director - Head of Service Line Optimize for Latin America Unit (Market Area Europe and Latin America) @ Ericsson
State of São Paulo, Brazil
Eliane Silva's Location
São Paulo, São Paulo, Brazil, Brazil
Eliane Silva's Contact Details

Eliane Silva work email

Eliane Silva personal email

n/a
About Eliane Silva

Eliane Silva is a Director - Head of Service Line Optimize for Latin America Unit (Market Area Europe and Latin America) at Ericsson. She possess expertise in integration, pre sales, gsm, program management, 3g and 37 more skills. She is proficient in Spanish and English. Colleagues describe her as "It is a pleasure to write this recommendation for Eliane. She is an extremely dedicated, detail-oriented professional, focused on what is truly important for the company and for the goals. She brings a sense of responsibility and urgency to the team while maintaining a positive environment and an excellent relationship. She strives to exceed expectations and is also very open to share her knowledge and experience to the teammates. An exemplary leader!" and "I had the pleasure of working with Eliane during a couple of years both as a peer and also as direct report to her. She has an excellent analytical approach, people leadership, communication, customer orientation and also very good in motivating and empowering people and getting the best of each team member. Besides that she is extremely business oriented and as one her main strengths she has the ability of combining all above with companies business and strategical directions which… Show more"

Eliane Silva's Current Company Details
Ericsson

Ericsson

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Director - Head of Service Line Optimize for Latin America Unit (Market Area Europe and Latin America)
State of São Paulo, Brazil
Website:
ericsson.com
Employees:
107429
Eliane Silva Work Experience Details
  • Ericsson
    Director - Head Of Service Line Optimize For Latin America Unit (Market Area Europe And Latin America)
    Ericsson
    State Of São Paulo, Brazil
  • Ericsson
    Director - Head Of Service Line Optimize For Latin America Unit (Market Area Europe & Latin America)
    Ericsson Sep 2017 - Present
    São Paulo, Brazil
    Part of Market Area Europe and Latin America, supporting internal Customer Units all across the Europe and Latam, and primarily responsible for Latin America business.- Accountable for Service Line Optimize organization in Latin America and Caribbean managing a pool of experts (~80 employees split in the region), delivering services in Radio Access and Transport Networks, Core Networks, Transport & Transmission and End User Optimization projects and Project Management projects services. - Accountable for maintaining and developing "Design & Optimization" services on the development and delivery of E2E engineering services (network design, planning, tuning, audit & benchmark, engineering dashboards, application experience network planning and optimization), including managed services optimization business related.- Responsible for the Net Sales and Unadjusted Margin for the organization business in accordance to approved financial targets.
  • Ericsson Telecommunications
    Director - Head Of Optimize Services In Latin America And Caribbean
    Ericsson Telecommunications Jul 2016 - Sep 2017
    São Paulo Area, Brazil
    - Accountable for Service Line Optimize organization in Latin America and Caribbean managing around 350 employees split in the region and 600 employees in Global Centers, including technologies in Radio Access and Transport Networks, End User Optimization projects and Project Management projects services.- Responsible for Pre-sales proposals support and sign-off of all applicable scope, time, and cost for the related business.- Accountable for maintaining and developing "Design & Optimization" services on the development and delivery of E2E engineering services (network design, planning, tuning, audit & benchmark, engineering dashboards, application experience network planning and optimization), including managed services optimization business related.- Responsible for the Net Sales and Unadjusted Margin for the organization business in accordance to approved financial targets
  • Ericsson Telecommunications
    Director - Regional Competence Domain Radio Access Network For Latin America And Caribbean
    Ericsson Telecommunications Dec 2014 - Jun 2016
    Located In Brazil
    - Responsible for an organization of ~500 employees in Latin America and remote delivery centers in Mexico, India and China of ~700 employees. Accountable for Radio Access Network Services Delivery for Latin America and Caribbean customers on the Services Delivery portfolio such as Radio and Transport Network Design, Optimization, Configuration and Integration, for the implementation and execution of the Regional objectives and accountable for the strategies needed to secure business success, as dimensioning and technology competence development as well as performance and delivery quality.
  • Ericsson Telecommunications Brazil
    Director - Radio Access Network Competence Domain (Operations) For Brazil
    Ericsson Telecommunications Brazil Sep 2011 - Nov 2014
    Brazil
    - Director for cluster Brazil responsible for Services Delivery portfolio in the Radio Access area.- Resource owner, managing Brazil team with 7 Line Managers and around 300 employees locally and 150 employees in Mexico, responsible to deliver services such as Radio and Transport Network Design, Optimization, Configuration and Integration towards Brazil and Latin America customers.- Accountable for securing demand management, proper services forecast, delivery quality and fast solution to escalations
  • Ericsson Telecommunications Brazil
    Director - Pre Sales Solution Development Latin America
    Ericsson Telecommunications Brazil Jun 2010 - Sep 2011
    Responsible for Sales solutions and proposals, securing in depth understanding of critical industry & customer issues, creating highly relevant and innovative customer value propositions and tailored e-2-e solutions to address key customer priorities.
  • Ericsson
    Director Competence Area Core (Global Service Delivery Center Brazil)
    Ericsson Jun 2007 - May 2010
    Responsible for around 100 employees, located in 3 different sites in Brazil: São Paulo, Indaiatuba and São José dos Campos. Responsible for services delivery in the domain areas: Core (Layered Architecture for Circuit Switch, PBN, Package Switch (GPRS), Wireline, Broadband Access) involving e2e delivery (design, integration, training, optimization) and Access (WCDMA Radio Access Network in Integration and Configuration deliveries), Consulting (Design and Optimization), Training Services, Deployment and Integration, Operation and Maintenance Assistance and Remote Integration Center.
  • Ericsson/Gsdc Brazil
    Line Manager
    Ericsson/Gsdc Brazil Jan 2005 - Jun 2007
    - Manager in Network and Technology Consulting and Education center areas for Core and Transport, managing around 30 employees. responsible for resources Competence Development and Resource Management.- Accountable for the area strategic plan implementation, contacting different units to get knowledge about product developments, sales forecast, P&D, etc;- Negotiation and Sales Support for ongoing opportunities- Control of tools, methods and process, Finance Forecast (budget), Performance follow-up (Balanced Scorecard targets) and corrective actions.
  • Ericsson
    Senior Engineering Consultant
    Ericsson May 2000 - Dec 2004
    - Responsible for Core Network Design, Planning and Audit Services, working as certified Senior consultant at Global Services Delivery Center, delivering services to the main mobile operators in Americas Region. Focus on the Circuit Switching domain of Wireline/TDMA/GSM Networks. Large experience also delivering as a Project Manager.- Large experience abroad delivering several projects in Latin America region, regarding Network Technology Consulting services portfolio, including pre-sales support, technical consultancy and project management, high exposure interacting directly with the customer at the Operator, working inside their premises and reporting to top management level.
  • Nec Do Brasil S.A.
    Manager
    Nec Do Brasil S.A. May 1997 - May 2000
    - Responsible for Core area management of global learning services center at NEC Training Centre (Switching & Data Communication areas), managing a team of 25 engineers. Responsible for the entire Core and Datacom portfolio in regards to courses preparation and global delivery.- Responsible for technical Competence Development for all technologies, Courses Material Development in Portuguese, Spanish and English.- Sales Support to Proposals.
  • Nec Do Brasil S.A.
    Instructor
    Nec Do Brasil S.A. Jul 1992 - Apr 1997
    - Instructor at Training Centre (Switching & Data Communication areas) responsible for delivering the entire Core (Switching) & Data Communication courses portfolio for theoretical and practical courses.- Several deliveries done locally and abroad in countries like Japan, Peru, Bolivia, Chile, Venezuela, Argentina, etc. - Also responsible for courses material development for new technologies, sales support presentations and workshops.

Eliane Silva Skills

Integration Pre Sales Gsm Program Management 3g Management Telecommunications Service Delivery Project Management Wireless Lte Networking Team Leadership Training Network Design Wcdma Gprs Umts Mobile Devices Core Network 2g Managed Services Ran Wireless Technologies Wideband Code Division Multiple Access Solution Architecture Ip Tcp/ip Open Source Software Bss Strategic Planning Product Development Voip Cdma Sales Operations Ss7 Sip Cellular Communications Security Transmission Vas General Packet Radio Service

Eliane Silva Education Details

Frequently Asked Questions about Eliane Silva

What company does Eliane Silva work for?

Eliane Silva works for Ericsson

What is Eliane Silva's role at the current company?

Eliane Silva's current role is Director - Head of Service Line Optimize for Latin America Unit (Market Area Europe and Latin America).

What is Eliane Silva's email address?

Eliane Silva's email address is el****@****son.com

What schools did Eliane Silva attend?

Eliane Silva attended Fundação Getulio Vargas, Universidade Santa Cecília.

What skills is Eliane Silva known for?

Eliane Silva has skills like Integration, Pre Sales, Gsm, Program Management, 3g, Management, Telecommunications, Service Delivery, Project Management, Wireless, Lte, Networking.

Who are Eliane Silva's colleagues?

Eliane Silva's colleagues are Vinutha H, Lisa A, Rohit Rajpoot, Abdullah Alqadheeb, Elizabeth Goyo, Rabah Dannawi, Amra Marusic.

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