Elias Mukasa K, Mba, Pmp® Email & Phone Number

United States

Previous Andela role: Director of Operations, Head of Delivery in Africa onsite centers | 2019 - 2020Andela extends engineering teams with the most talented software developers & places them as distributed team members with companies that range from Microsoft and IBM to dozens of high-growth startups. Backed by Chan Zuckerberg Initiative, GV (Google Ventures) and Spark Capital, Andela is building the next generation of global technology leaders.

Comviva is the global leader in providing I.T. based mobility solutions, catering for the Business of Tomorrow. It's a subsidiary of the $19 billion Mahindra Group. Its solutions are deployed by over 130 mobile service providers and financial institutions in over 95 countries, transforming the lives of over 2 billion people across the world.- Helped large organizations and telecoms achieve cutting-edge innovation & support their digital transformation to achieve exponential growth.

- Supported sales team with lead generation & discoveries, created technical presentations & held regular client 1 on 1 CXO governance meetings to drive improved sales & NPS.- Designed operational strategies & built process improvements to ensure optimum day-to-day operations, initiatives and SLA adherence for our largest clients.- Managed remote engineering teams, hands on technical support & analysis for operational delivery for regional telecom operators. - Project Management:… Show more - Supported sales team with lead generation & discoveries, created technical presentations & held regular client 1 on 1 CXO governance meetings to drive improved sales & NPS.- Designed operational strategies & built process improvements to ensure optimum day-to-day operations, initiatives and SLA adherence for our largest clients.- Managed remote engineering teams, hands on technical support & analysis for operational delivery for regional telecom operators. - Project Management: Oversaw timely and quality project deliveries for client transformation initiatives.- Key regional customer point of contact, driving internal & external stakeholder engagement for projects & operations to build smooth multi-vendor & supplier collaboration in telecom & IT.Key recognitions;- Brilliance Personified Award, from UG client: High positivity and excellent delivery- People Plaque Award from Comviva: Excellent team spirit and positive drive.Comviva's Recent Awards/Recognitions- 2 time GLOMO Award winner- Positioned in Gartner Magic Quadrant on Integrated Revenue and Customer Management for CSPsin 2016 and 2017- Won Africacom awards in 2017 in the ‘Best Mobile Financial Services’ category Show less

Nokia is an innovative global leader in 5G, networks and phones. Creating technology that helps the world act together.- Head of Operations & program oversight for the IT, Telecom │ Fix/Mobile Broadband Network/Metro & ICT National Fibre Backbone in Ghana, West Africa- Responsible for managed services & project oversight delivery for e-gov't Ghana (an ICT network with a multi-vendor set-up) that supports one of the largest LTE, datacenter, applications, help-desk, VOIP, BSS… Show more Nokia is an innovative global leader in 5G, networks and phones. Creating technology that helps the world act together.- Head of Operations & program oversight for the IT, Telecom │ Fix/Mobile Broadband Network/Metro & ICT National Fibre Backbone in Ghana, West Africa- Responsible for managed services & project oversight delivery for e-gov't Ghana (an ICT network with a multi-vendor set-up) that supports one of the largest LTE, datacenter, applications, help-desk, VOIP, BSS, fibre network Show less

Alcatel-Lucent (now NOKIA) | Telecommunications

Alcatel-Lucent(now NOKIA) | Telecommunications

Master Of Business Administration (Mba)

Electronics & Electrical Engineering, Digital Électronique