Eliezer P. Email & Phone Number

Caracas, Ve

United States

I'm responsible for:• Customer Management: Conduct outbound and inbound calls to gather critical information and maintain strong client relationships.• Data Management: Ensure data accuracy, relevance, and consistency by meticulously updating client records.• Communication: Proactively communicate with clients professionally and courteously.• Monitoring and Documentation: Track and document activities to improve processes and enhance efficiency.• Collaborative Campaigns: Participate in successful campaigns with health insurance providers, including Clear Spring Health, Brand New Day, Martin's Point, PHP, Blue Cross Blue Shield Association, Independence Blue Cross and CIGNA.

Caracas, Distrito Federal, Venezuela

Responsible for teaching basic English lessons, both online and on-site.

Translation of documents from English to Spanish or vice versa.

I was responsible for:• Processing and solving user questions and issues through a ticketing system.• Answering queries on blogs and forums.• Getting familiar with the games I supported, in order to advise gamers.• Being creative in finding solutions to technical problems and bugs.

Caracas, Distrito Federal, Venezuela

I was in charge of tasks such as:• Setting up and giving support to websites.• Managing corporate emails, keeping clear and adaptative communication with different clients.• Manipulating Microsoft Office documents and Google Workspace tools.• Translating documents from English to Spanish.