Eli Pierce Email & Phone Number

Houston, TX, US

Houston, Texas, United States

Installing and repairing copper and fiber optic based network access for clients of AT&T.

I provide smoothly intense voice over narrations for videos, ads, training materials, audiobooks, and scripts. I have a 48 hour turn over rate on first drafts, have worked with clients from across the globe on a myriad of different projects. Please visit my account on Fiverr for more information: https://www.fiverr.com/pierce173

United States

Engaged in team-based support and analytics for Woodforest’s banking franchise. Developed personal learn-on-my-own training, problem-solving, and mentorship skillsProvided 12 months of written training & support knowledge documentation in 5 months

Houston, Texas Area

Face-to-face customer service as well as remote support from the midwest from 2016 to 2020Processing and submission of financial documentsClient relationship building through outreach and in-house consultationHelmed electronic filing of confidential information In-house IT Support of local hardwareGrant writing post seasonal employment to raise funds for.

Minneapolis, Minnesota

Building client access within CADManaging user requests and inquiries Active directory account management for thousands of usersCreated instructional documents for internal team use

Greater Minneapolis-St. Paul Area

Providing security IT support and HR resources to internal and external clientsWriting Knowledge Articles on troubleshooting stepsBuilding sustainable IT solutions in a team setting Educating customers on utlization of Service-Now applicationTesting filtered software from on Windows 10, and OSX.Multi-factor authentication management for Office 365 migrated.

Greater Minneapolis-St. Paul Area

Provisioning smart cards and access tokens to employeesTroubleshooting security access via phone supportAnswering employee information regarding MAC compatibility and application of security devicesReceiving and archiving employee returned security equipment

Fargo, North Dakota Area

Built trust-based relationships with customers and manufacturers to reveal solutions to hardware/software obstaclesApplied problem-solving skills and data analytics to educate clientsTechnical writing for point-of-sale machines, and back-of-house equipmentUtilized VoIP and remote access resources to troubleshoot client software/hardwareIntegrated csv. data.

Moorhead, Minnesota

Assisted handicapable with telecommunications request; Processed confidential informationIT troubleshooting of TTY and TDD equipmentEvaluated and surveyed employees' workTechnical writing for various TTY equipment for tech departmentDrafted employee SOP Adherence surveys

Fargo, North Dakota Area

Mastered use of rapidly developing production equipmentIn charge of shift maintenance for factory floorUtilized forklifts and BobcatsExercised attention to detail for quality control of feed in adherence with company SOPsCompleted OSHA training

Moorhead, MN

Coordinated with team to create concrete foundations for residential and business centers; learned various hardware technologies; reviewed and edited schematics and building plans for construction purposes

Fargo, ND

Provided administrator with customer invoice data; infield invoices into cloud database; alerted customers and shippers of order deliveries and manifesto discrepancies; assisted office Admin with filing; data entry; customer service; relayed confidentially to appropriate parties

I maintained campus quality of living through janitorial duties, repair duties, organizing residential spaces, and assisting in school convention set ups.

I monitored and edited inconsistencies within lines of HTML code in order to help the site's search engine work properly.

Bachelor Of Arts (B.A.), Global Studies

Activities and Societies: Member of Black Student Union (BSU). Member of International Student Organization. Member of Philosophy Group in.

I Completed Four Semesters Of Generals, And Received Certificates In Html Programming, Architecture

Activities and Societies: I was an active member of French Club. Helped raise Club financial funding in spring, 2011.I took a number of.