Customer Success Manager
CurrentSilktide’s mission is to make the web better for everyone.My responsibilities:• Ensure our customers are receiving maximum value from our service. This includes building and maintaining relationships and collecting feedback to help us improve our platform.• Support the Customer Success team as we refine and execute our strategy, optimise the customer life cycle and help build a high-performing team.• Act as a champion for web accessibility, training and educating on… Show more Silktide’s mission is to make the web better for everyone.My responsibilities:• Ensure our customers are receiving maximum value from our service. This includes building and maintaining relationships and collecting feedback to help us improve our platform.• Support the Customer Success team as we refine and execute our strategy, optimise the customer life cycle and help build a high-performing team.• Act as a champion for web accessibility, training and educating on the importance of creating accessible web content and experiences. Show less