Elina Kislyansky Email & Phone Number

Miami Beach, Fl, Us

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

Miami/Fort Lauderdale Area

- Draft daily occupancy reports. Pre-register designated guests and prepare key packets- Organize and coordinate check-in/pre-registration procedures for groups - Identify any over-commitments. Perform duplicate reservation checks; block rooms- Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff- Confirm reservations and cancellations, assign rooms by special preference and review out-of-order rooms daily-… Show more - Draft daily occupancy reports. Pre-register designated guests and prepare key packets- Organize and coordinate check-in/pre-registration procedures for groups - Identify any over-commitments. Perform duplicate reservation checks; block rooms- Review/Track/Accommodate requests for room/check-out changes when possible; communicate status to appropriate staff- Confirm reservations and cancellations, assign rooms by special preference and review out-of-order rooms daily- Ensure rates match market codes and document exceptions - Help with FD duties - check-in/check-out of guests and adjust billing for guests Show less

New York, Ny

- Prospect and sell the hotel's facilities and rooms to groups and organizations looking to hold conferences or events- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue and build business relationships- Work closely with F&B manager to provide clients with accurate quotes and ensure future and current group events run smoothly- Market and assist with booking of hotel amenities, packages and promotions- Provide quotations… Show more - Prospect and sell the hotel's facilities and rooms to groups and organizations looking to hold conferences or events- Identify new contacts, develop sales leads, and respond to sales opportunities in order to maximize revenue and build business relationships- Work closely with F&B manager to provide clients with accurate quotes and ensure future and current group events run smoothly- Market and assist with booking of hotel amenities, packages and promotions- Provide quotations and written confirmation to all clients- Monitor customer satisfaction regularly and resolve any outstanding issues to ensure future business- Run OpenTable and other restaurant reservation outlets for three of the Waldorf Astoria restaurants during holiday season Show less

New York, Ny

- Support Front Office Team by performing daily operational duties to include, managing arrivals and departures of guests, concierge services upon request, handling direct phone reservations, auditing reservations for discrepancies, warm calling in-house guests to inquire about their satisfaction and offering additional service, managing communication with other departments to ensure seamless service- Assist Director of Housekeeping by inspecting rooms for arrival, directing daily… Show more - Support Front Office Team by performing daily operational duties to include, managing arrivals and departures of guests, concierge services upon request, handling direct phone reservations, auditing reservations for discrepancies, warm calling in-house guests to inquire about their satisfaction and offering additional service, managing communication with other departments to ensure seamless service- Assist Director of Housekeeping by inspecting rooms for arrival, directing daily housekeeping team meetings, creating weekly schedules in compliance with Union policies, calculating overtime and expenses related to payroll, accommodating specific guest preferences and communicating accordingly with appropriate departments, managing inventory and ordering to replenish necessary items- Work with Sales Team to increase property market share through aggressive and creative solicitation, manage site tours, research potential new business opportunities, maintain existing client relationships, coordinate high level VIP group arrivals, generate sales proposals and agreements- Partner with Engineering team to prepare suites for arriving guest by performing all preventative maintenance tasks, ensuring proper functionality of appliances, plumbing, HVAC systems, etc., maintain and improve the overall property aesthetic, respond to urgent guest requests Show less

New York, Ny

New York, Ny

Bachelor'S Degree, Economics, French

Awarded Cum Laude Honors

Italian

French

Education record

Awarded Cum Laude Honors

Education record

Education record

Master'S Degree, Hospitality Administration/Management