Elina Shamina Email & Phone Number

Limassol, Cyprus

Limassol, Cyprus

Monitoring & Analysis: - review of high-risk transactions and clients, identifying suspicious patterns or behaviours indicative of financial crime (e.g., money laundering, financial fraud)Case Investigation & Escalation: - oversee complex investigations of financial crime cases, ensuring timely escalation of potential violations to senior management;- create fraud and suspicious activity reportsProcess Optimization: contribute to the optimisation of anti-fraud reports and tools to minimise false positives and enhance detection capabilities;- identify gaps and implement improvements in processesCross-functional Collaboration: - collaborate with internal teams (Compliance, Risk, IT) and stakeholders to align anti-financial crime efforts and share best practicesTraining:- provide training to new joiners on anti-fraud processes and tools

Limassol (Lemesos), Cyprus

Conducting, Developing and Implementing QA Processes and Procedures:- Perform formal quality check of the team, conducting root cause analysis and implementing corrective actions;- Analyse team performance statistics constantly by conducting quality workshops to enhance the team’s efficiency; - Contribute to the creation of KPIs & business goals for the team;- Design, revise and document quality assurance and process-related procedures;- Contribute to the establishment of quality standards and guidelines for Product Risks Teams;- Contribute to the development of the QA automated system by designing business requirements;Testing and Inspection:- Conduct testing and check of the processes and tools to identify defects or areas of improvement;- Gather stakeholders' feedback on the released products;- Identify, document, and track defects and issues;- Work with development teams, monitor progress to prioritize and resolve defects;Collaboration and Communication:- Coordinate with Team Manager and Team Leads for procedure reviews, creation of new instructions and optimization of existing procedures to improve efficiency;- Support Team with goal completion, follow-up & analytics where necessary, business requirements and procedure creation;- Collaborate with cross-functional teams, including development, product risk teams, and operations, supporting the development and implementation of processes and tools improvements;- Participate in the design and delivery of cross-functional communications with the development teams;- Develop presentations for different audiencesTraining and Mentoring:- Design onboarding step-by-step procedure for new joiners;- Create training plans and presentations for new joiners and perform assessments of their knowledge;- Conduct workshops and training sessions;- Contribute to process transitions to other teams by creating transition plans and conducting training sessions

Limassol (Lemesos), Cyprus

- Monitoring of customers’ transactions and activities in the automated fraud system;- Identification of possible high-risk and suspicious customers and transactions;- Prevention of fraudulent activity and new trends;- Leading investigation of fraudulent patterns;- Daily processing of alerts, external/internal reports and task escalation;- Collate information to identify potential system faults and prevent abuse issues;- Take part in development of the new detection models and improvements of the old one

Kazan, Tatarstan, Russia

- Monitoring of customers’ transactions and activities in the automated fraud system;- Identification of possible high-risk and suspicious customers and transactions;- Prevention of fraudulent activity (Scam/APP, fraud, card fraud, prohibited activity);- Leading investigation of fraudulent patterns and refunds handling;- Daily processing of alerts, external/internal reports and task escalation;- Drafting and improvement of the company desk procedures, manuals, transactions monitoring process;- Processing of alleged bank fraud requests;- Completion and submission of monthly/annual reports and regulatory reports; - Report internally on suspicious activity, cooperating with MLRO, Head of Transaction Monitoring;- Liaise with Finance and Compliance departments, vendors and other counterparties;- Provide advice and assistance to other functions dealing with fraud related matters;- Identification of new fraud schemes and tendencies in the local, EU and international frameworks;- Work with other Departments;- Complaints handling;- Customer support for payments and fraud-related issues.

Kazan, Tatarstan, Russia

- Monitoring of irregular customers’ patterns activity and abnormal behavior across the system;- Flag any transactional pattern that does not fit the expected activity in accordance with company regulations, internal policy and procedures;- Leading investigation and processing of fraud refunds;- Daily processing of alerts, external/internal reports and task escalation;- Liaise with Сompliance and Finance departments, Head of Transaction Monitoring;- Customer support.

Kazan, Tatarstan, Russia

Daily payments processing to partners, processing the withdrawals to customers through different payment methods based on risk and limits;- Calculation of the payments at the end of each day, tracking the balance of payment systems and communication with Accounting Department;- Completion and submission of daily/monthly/annual reports;- Analysing of financial transactions to mitigate ML/TF risks; - Work with bank partners and payment providers;- Communication with Technical IT Department in case of problems with payments or system;- Alerts and external/internal reports processing;- Task escalation, responses to tickets.