Elinor E. Berbari Email & Phone Number

Sydney, New South Wales, Australia

• Operations Performance Analysis of warehousing, stock movements & logistics• Completion & circulation of periodic KPI reports.• Development & presentation of solutions, advice & recommendations to management• Scoping, development, mainstreaming & enhancement of various operational reports for analysis of performance & determination of areas of opportunity.• Dissemination of continuous improvement & best supply chain practices across all business functions.• Documentation, update, roll out & audit of optimized company processes & procedures• Implementation of process change requirements to successfully govern new & existing clients• Management of stakeholder communications & gathering of requirements involved in new business integration• Timely assessment of testing results & PDCA advancements • Successful integration of acquisitions onto ERP System with minimal impact to customers & the business• Providing statistical analysis to support launch of ability to allow service & supply of customers from different stockrooms• Elimination of waste from processes in accordance to Lean Six Sigma principles• Providing of project-specific data & advice to internal & external customers & action of appropriate tasks where necessary. • Data & system functionality testing prior to official transition • Gathering of customer-specific requirements• Creating distribution frameworks entailing specific pallet configurations, label formats, booking requirements, logistics configurations & compliance regulation adherences• Management of internal stakeholders in attaining operational & compliance deliverables in accordance with customer requirements• Providing of data analysis & recommendations for projects according to business requirements• Continuous support through requirement implementation & initial stages of customer trading• Weekly reporting on project progress, pending tasks, variance & resource reports

Lebanon

• Participation in identifying key business drivers and setting SMART objectives with KPIs to monitor and improve processes.• Identification of continual improvement opportunities for service propositions presented to customers and management of improvement requests.• Revision of business processes and procedures to identify waste in processes and optimize productivity and efficiency.• Creation, communication and tracking of project plans through to completion.• Facilitation and presentation of process improvement advice to business units to identify and resolve non-conformances that critically impact business outcomes and require urgent resolution.• Coaching and support of team members in use of adopted tools and methodologies.• Building and maintenance of strong relationships with internal and externalstakeholders including auditors and consultants.• Participation in the design of the quality strategy and objectives in alliance to LibanPost mission and vision, to further enhance customer satisfaction.• Determination, analysis, monitoring and collating of key performance indicators to make informed decisions around quality, compliance, and emerging trends.• Design, delivery, and implementation of the Quality Assurance Framework in accordance with legislative and regulatory requirements.• Assurance of compliant services that meet customer quality expectations as imposed by the ISO 9001:2015.• Planning, design, implementation, and maintenance of ISO 9001:2015 Quality Management System• Documentation, maintenance and updating of policies, processes, and procedures under the Quality Management System.• Management of process stakeholders in determination of corrections and corrective actions to rectify non-conformances when encountered and improve process performance.• Conduction of internal audit activities & support of External audit activities.• Coordination of activities and tasks to achieve required standards for accreditation

Ashrafieh

Assessment of Compliance to Quality StandardsDevelopment of a Comprehensive Quality Management System (QMS) for the Medical Laboratory Sciences Program.Implementation of full QMSEvaluation of QMS & Suggestion of Areas of Improvement

Master Of Science (Msc), Clinical Laboratory Sciences - Laboratory Management, 3.3

Quality Assurance & Quality Management System Development & Implementation

Bachelor Of Science (B.S.), Biology