Eliot Benedict Email & Phone Number

Raleigh, North Carolina, United States

- Create new business revenue by cultivating meaningful, trusted player relationships- Collaborate with internal stakeholders to interpret and implement player feedback to improve our product functionality - Coordinate and host live events to create an unforgettable experience and build meaningful brand loyalty for our players and stakeholders.

- Monitor player and VIP Host requests via Email, Social Media, Live Chat, and Slack while being the main point of contact for site-wide and account-specific problems, prioritizing a 30-minute response to hit SLA goals >90%.- Train and mentor new associates by providing daily direction and team expectations while using appropriate judgment in upward.

- Facilitate the customer experience for DraftKings players by resolving platform conflicts via email, social media and live chat support by demonstrating a knowledge of the sports betting industry and seeking opportunities to optimize the user experience to share internally- Effectively communicate issues, site outages, Daily Fantasy Sports and Sportsbook.

Raleigh, North Carolina, United States

- Facilitated Zoom class meetings, taking attendance, and grading weekly journal entries- Created discussion questions related to class material to keep students engaged and interested during weekly Zoom discussions- Collaborated with assigned faculty member to successfully deliver all course material and communicate to students in a fully-online format

Raleigh-Durham, North Carolina Area

- Planned gameday, official visit, and offseason welcome events for up to 400+ people, including coordination of tours and photo shoots for high school football recruits- Facilitated the recruiting process by watching prospects film, updating recruiting databases, scheduling coaches' travel plans, and acting as an ambassador for the program

Cary, North Carolina, United States

-Researched the Research Triangle (Raleigh, Durham, Chapel Hill) with a focus on sports facilities and housing accommodations to satisfy a large Olympic-style event to be hosted in the region-Prepared an extensive bid proposal backed by data to showcase the strengths, weaknesses, opportunities, and threats of the event coming to the Research.

Denver, CO

- Ensured only authorized personnel entered the building- Distributed and tracked employee building badges - Relayed confidential and time-sensitive messages to employees using Slack- Helped coordinate the shipping and delivery of valuable software packages- Maintained a clean and organized front desk

Denver, Colorado, United States

- Greeted members as the first point of contact as they walked through the doors- Maintained a clean front desk area and upheld the standards of the club- Checked in guests, directed them to certain staff members and answered phone calls

Sheridan, CO

- Packaged, boxed and shipped science lab kits nationwide- Assured each kit was presentable as outlined in the company standards - Performed quality control and testing on products to be shipped

Greater Denver Area

- Provided valet parking services at private parties and events- Upheld standards of safety, etiquette and courtesy while driving guest’s vehicles- Mapped out parking locations and then organized and labeled each car’s ticket

Hilton Head, SC

- Greeted and seated guests- Delivered drink orders- Satisfied guests particular needs- Cleaned and cleared dirty tables