Eliott Castaing Email & Phone Number

Le Champlain

Le Boreal

Le Lapérouse

Le Bellot

Embark on a luxury cruise aboard one of our PONANT ships and experience a truly exceptional sea voyage with a difference. PONANT promises you unforgettable moments aboard our sleek and intimately sized cruise yachts, all of which sail under the French flag. Source www.ponant.com

Le Champlain

Djibouti

- Management team of 10 employees - More than 150% increase in sales over the year- Average of 300 customers per week- All Day Dining Restaurant

Nice, Provence-Alpes-Côte D’Azur, France

21 Paysans is a fine grocery shop that try to promote local agriculture through diverse partnership with local producers from all over the region. · Organization beforehand: preparing and anticipating the guest’s needs, setting up the restaurant.· Making sure that the service was flowing and that all guest were having a great experience· Grocery Management: I had to manage all the different aspect of the grocery (Stocks, customers relations, as well as producers… Show more 21 Paysans is a fine grocery shop that try to promote local agriculture through diverse partnership with local producers from all over the region. · Organization beforehand: preparing and anticipating the guest’s needs, setting up the restaurant.· Making sure that the service was flowing and that all guest were having a great experience· Grocery Management: I had to manage all the different aspect of the grocery (Stocks, customers relations, as well as producers relations. briefing for service team, help for the service but also cleaning and I was in charge of the service as well as the grocery which allow me to develop-skills such as stocks management. Show less

Paris, France

B Signature is young hospitality group, based in Paris. The group has 5 hotels spread in the city, those hotels are mainly boutique hotels, with particular styles depending on the location (art, literature, fashion …) • Organization beforehand: preparing and anticipating the guest’s needs, setting up the rooms in accordance with the guest’s wishes.• Event production: relations with all departments involved, customers, service providers, bookings for service, team… Show more B Signature is young hospitality group, based in Paris. The group has 5 hotels spread in the city, those hotels are mainly boutique hotels, with particular styles depending on the location (art, literature, fashion …) • Organization beforehand: preparing and anticipating the guest’s needs, setting up the rooms in accordance with the guest’s wishes.• Event production: relations with all departments involved, customers, service providers, bookings for service, team brief.• On-site during event: briefing for service team, help for the service but also cleaning.I was in charge of taking care of the all the guests need’s once they were in the hotel. Show less

Riga - Lettonie

"Hoteliers since 1897, Kempinski has travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage. With heritage hotels, luxury holiday resorts, business and spa hotels around the world, every Kempinski hotel is unique, designed for guests who value five-star holidays and luxury getaways." (Kempinski website)I managed set-up and service in the restaurant. I wrote recommendations for an opening of a new… Show more "Hoteliers since 1897, Kempinski has travelled the world in search of the most fascinating destinations without ever forgetting the finest traditions of its European heritage. With heritage hotels, luxury holiday resorts, business and spa hotels around the world, every Kempinski hotel is unique, designed for guests who value five-star holidays and luxury getaways." (Kempinski website)I managed set-up and service in the restaurant. I wrote recommendations for an opening of a new restaurant. I am working on a internship report regarding Experientially Hospitality.• Creative and proactive in the opening of a new outlet.• Trained new employees and trainees. • Wrote a dissertation on Experiential Tourism.I learned how to train staff, this experience allowed me to affirm my management style, out of 7 employees trained, 4 of them had evolved within the hotel. Show less

Nice - France

Part of Serge Canatella Restaurant group, the DiPiu honors a cuisine with Italian influences and welcomes you in a modern and friendly decor, implementing its motto : "Sharing, simplicity and taste! " I assisted the waiting staff during set-up and service in the restaurant.• Restaurant with approximately 250 covers/day specialised in Italian Cuisine • I took care of a section up to 8 tables, orders, served food and drinks.• Management of commis runner. I learned how… Show more Part of Serge Canatella Restaurant group, the DiPiu honors a cuisine with Italian influences and welcomes you in a modern and friendly decor, implementing its motto : "Sharing, simplicity and taste! " I assisted the waiting staff during set-up and service in the restaurant.• Restaurant with approximately 250 covers/day specialised in Italian Cuisine • I took care of a section up to 8 tables, orders, served food and drinks.• Management of commis runner. I learned how to be more efficient in a busy environment and developed my customer relationships. Show less

Lukla / Nepal

I wrote recommendations to improve service within the lodge: Web marketing, housekeeping and customer service levels. I also established and implemented hygiene rules in the kitchens.

Nantes - France

I helped with sales and customer appointments. I wrote quotes for private and business events. I managed 7 meeting rooms (with a maximum capacity of 120).

Paris - France

I provided customer assistance. I managed check in & out. I assisted the concierge service and I managed customer claims.

Nice - France

Located on the French Riviera, the Negressco is a member of the « Leading Hotels of the World » consortium. I handled customer requests and provided assistance with customer service.

Nice

PROFIL Agency / GL Event Group / Nice, FranceI welcomed and seated guests during shows at the ACROPOLIS hall- 120 seats.Operation Nice Matin (I sold magazines and distributed promotional material at Allianz Stadium).

Bachelor - Hospitality Management, Hospitality, 3Eme Année

Hospitality Management

Baccalauréat Série Es