Eliott L. Email & Phone Number

• Led a department-wide project in the automation of fulfilling, previously manually, revenue and promotional orders. Increasing productivity and saving thousands of work hours for the Fulfillment Team in the success of automating 30k Promotional and 4k Revenue orders. • Identified and implemented over 30+ solutions in varying areas of the Fulfillment Team's systems and daily responsibilities. These solutions included Salesforce bug fixes, validation rule implementation, communication updates, S&H calculations, Sandbox bugs, and to the company's product codes.• The driver and contributor of 5x bi-weekly and monthly meetings within the Operations Team and with various cross-functional departments.• Was a contributor to User Acceptance Testing (UAT) on 3x large-scale projects that included members from Sales Ops, Finance, Biz Tech, and Returns.

Atlanta, Georgia, United States

• Assisted with the auditing, processing, and shipping for over 40,000 orders while being able to quickly respond to ticket inquiries from various teams, resolve system errors, and identify solutions to management• Led and achieved the implementation on a wide range of projects that included collaboration with cross-functional teams such as Sales, Support, and Finance. Creating greater efficiency to process workflow with Logistics Exceptions expansion, team communication with email alias mitigation, and an oversight on customer expectations regarding orders and potential issues impacted by supply chain delays• Identified transit issues and ensured delivery on 700+ shipments leading to substantial cost-beneficial protocols and prompting a new position to be filled with a focus on Logistics Exceptions• Educated and trained new hires, along with current team members, regarding operation procedures, objectives, and solutions for the U.S. and EMEA• Exhibited great work ethic and has been repeatedly acknowledged by management as a positive contributor to team culture and company principles

Bachelor'S Degree

Associate'S Degree