Elisabeth Joffe Email & Phone Number

Washington Dc-Baltimore Area

Washington Dc-Baltimore Area

- Oversees relationships with 120+ accounts in DC, Maryland, Virginia, and Pennsylvania- Builds new relationships with coffee professionals in the DMV - Collaborates with the management team to create supportive solutions for wholesale customers through technical support and education

Washington Dc-Baltimore Area

- Handles on-site operations of all salon locations in the DMV - Manages nail artists and their schedules to ensure there is room for more clients- Offers high-end accomodations to clients who expect a luxury experience- Reports directly to managers and c-suite about daily goals and long-term patterns- Quickly resolves any concerns that arise from clients, employees, or inventory needs

Arlington, Va

- Created employee manual and playbook prior to the salon opening- Managed relationships with product distributors and created product displays to merge their brand requests along with the salon's image- Learned and used Meevo software for scheduling, booking, and inventory needs- Provided customer service that gave guests a comfortable and elevated experience while seamlessly upselling on products and services- Produced content for salon’s instagram page about services, promotions, and events including photography, graphic design, and copywriting

Washington, District Of Columbia, United States

- Managed client experiences for all stylists' guests while in the salon- Adapted to learning inventory and ordering when salon administrative staff had gaps- Maintained cleanliness and inventory stock throughout the day

Washington Dc-Baltimore Area

- Single-handedly produced, hosted, and emcee'd exclusive events for a members-only club- Fostered relationships with executive chefs, restaurant owners, and general managers - Quickly problem-solved onsight concerns for members

- Maintained relationships with General Counsels, Directors, and Executives from membership pool in portfolio, including Fortune 500 companies- Developed targeted outreach to members based on varying components such as location, board role, and tenure as a director- Upsold members on in-boardroom, customized educational services and saw the process through from start to finish to ensure an exemplary experience- Constructed a first-time members landing page while the association's website was going through changes in design- Reached monthly and quarterly goals for keeping member retention above 90%, many times having months of 100% retention- Planed member outreach on a schedule that aligns with renewal cycle, upcoming NACD events, and other NACD communications the member is receiving

- Responsible for planning and logistics for events from 25 to 16,000 attendees or members- Produced, recorded, and archived seven live webinars per quarter, with a growing average of 35% more registrants than SEIA webinars hosted in the past due to updated outreach practices- Created and tracked campaigns through Salesforce surrounding events and webinars that provide new, warm leads to a Membership sales team- Coordinated events with the association’s Board of Directors, including their quarterly meetings along with their lobby days with members of congress- Managed on-site staff for events, assigned duties to coworkers, and created resource guide for each event for employees

Washington D.C. Metro Area

Actively researched and connected with prospective members to provide quality leads for Membership Managers

Washington D.C. Metro Area

Managed the company's SalesForce and pulled reports for all departments including Membership, Federal and State Affairs, and Events and Education

Washington D.C. Metro Area

Researched current members and potential members in the solar industry to join the association.

Marlboro, Vermont

- Photographed school events, students, and faculty used for admissions materials, the college website, and the college magazine. - Collaborated on redesign of school's website and magazine redesign.

Marlboro, Vermont

Gave tours to prospective students and their families, met with students who were interested in my major, facilitated in big admissions events like Open House and Transfer Days.

Marlboro, Vermont

- Promoted after a year as a Photography Lab assistant.- Responsible for employee schedule, material inventory, and cleanliness and organization in the darkroom.

Greater Boston Area

Researched new grant opportunities for the organization, updated data about ongoing grant proposals, revised drafts of proposals.

Putney, Vermont

- Taught high schoolers with a wide range of photography experience the language and knowledge of traditional black and white darkroom photography.- Responsible for the safety of the students in the dorm while creating fun and challenging activities.

New York, New York

Bachelor'S Degree, Environmental Studies And Photography

Activities and Societies: Housing Committee, Curriculum Committee, Admissions Committee, Selectboard (student government).Fulfilled.

Cosmetology/Cosmetologist, General, 95% Grade Average

- Highest number of client referrals for my first month on the salon floor - Able to upsell clients on services and products - Taught.

Education record

After receiving a grant from the Environmental Studies department at Marlboro College, I took the course, Anthropology of Water.

Education record