Elisabeth Larson Email & Phone Number

Seattle, Washington

• Partner with leaders and specialists on multiple teams to improve company processes
• Pull data and analyze to find gaps, patterns, and places for improvement
• Create dashboards, charts, and pivot tables to show analysis of data
• Collect current state data, determine requirements, and create user stories for new and updated processes
• Map processes for teams and leaders across divisions
• Use Continuous Improvement to provide better solutions to business problems with high business impacts

Seattle, Washington

• Maintained, inputted, and fixed merchandising information in multiple databases
• Worked with business partners to ensure all aspects of data were correct
• Created and assisted with team projects that impacted how Merchandise data was updated
• Collaborated with leaders on team goals and delivered on key-timelines
• Trained new Specialists and current Specialists on new team processes

• Maintained and analyzed large amounts of sales data to ensure the office met financial goals
• Prepared agent presentations, charts, graphs, and flyers to assist in customer sales
• Provided software support and trained new administers on procedures and tools

• Corresponded daily with clients, ensuring a positive customer service experience
• Developed and implemented process improvements including medical note templates and client handouts
• Provided technical support to staff including software instructions and training