Elisabeth Silkworth Email & Phone Number

Washington, District Of Columbia, United States

● Managing products from discovery through launch and serving as the liaison between clients and the technology team ● Collaborating with client, SMEs, and development team to create product strategy roadmap ● Writing, planning, and grooming sprints and user stories● Creating project timelines, tracking budgets, and leading client product demos● Owning scope and requirements documentation● Collaborating with development team to ensure product requirements are documented and communicated effectively

West Palm Beach, Florida Area

● Created strategic advertising campaign solutions based on market research data● Analyzed market data and provided advertising solutions to clients● Liaison between marketing, automotive, sales, client solutions, and research teams● Lead in-person client strategy meetings● Collaborated with sales to conduct client needs analyses and discovery meetings● Proficient in Google Analytics setup and implementation ● Lead sales training programs for new corporate initiatives ● Drafted supporting documentation to accompany training programs

West Palm Beach, Florida Area

● Lead complex software and marketing projects● Integral part of the product and marketing strategy teams● Liaison between client and internal project teams● Served as the main point of contact for Fortune 500 clients including banks, security companies, and health insurance providers for private and public sector employees● Managed development, design, and marketing teams including remote and offshore resources● Lead on-site client demonstrations ● Collaborated with design, development, and marketing teams to strategize and create new products

West Palm Beach, Florida Area

● Liaison between Florida region and divisional leadership ● Served as regional program manager for the Associate AE training program● Created training programs for new account executives● Lead sales training projects for the entire Florida region● Gathered requirements from all partner departments for new training programs● Divisional subject matter expert for all digital systems, tools, and training including Microsoft Dynamics CRM ● Collaborated with partner departments to streamline training and new corporate initiatives

West Palm Beach, Florida Area

● Liaison between external clients and internal development team● Lead custom analytics implementation projects● Head of client relations and product owner for all existing client updates and support issues● Scoped and managed all project change requests for existing clients● Coordinated project timelines, deliverables, sprint planning, and resource allocation● Managed all aspects of a project lifecycle across multiple platforms (FireTV, tvOS, iOS, Roku)● Provided training for new video CMS implementations ● Documented retrospective takeaways and researched release management requirements for all platforms● Collaborated with UI/UX Engineer and development team to ensure project requirements and client requests were fulfilled

New York, Ny

● Project manager and/or business analyst on multiple projects● Delegated project responsibilities to appropriate internal departments● Established project timelines for large data projects● Lead training sessions for new software/program releases● Managed IT contracts and projects, and coordinated with VP of Technology and Legal Team for contract renewals● Developed strong relationships with outside vendors for updates to HFA and the National Music Publishers Association IT infrastructure● Gathered and drafted business and technical requirements for internal and external IT projects ● Performed user acceptance testing, logged defects, and provided feedback to developers● Collaborated with Business Development team to interpret client contracts and project deliverables

New York, Ny

- Onboarded digital licensing and new media clients- Managed current licensing accounts and processes licensing files- Performed QA testing for all clients to ensure programming was working properly- Collaborated with Distributions Department and IT to create licensing and royalty specs for new and existing clients- Analyzed files and notified current clients of any data inaccuracies

Toms River, Nj

- Designed and directed over 20 shows and concerts- Created lesson plans and wrote long term curricular goals - Organized and tailored weekly lessons for diverse audiences of over 500 children including specials needs and gifted students

Master Of Arts (M.A.), Education

Ba Music, Voice, Music Business

Activities and Societies: UD Chorale, Sigma Kappa